13 Reviews
Write a Review13 Reviews of Ricardo Roman
November 13, 2024
The entire team at Albany Subaru was extremely attentive to my needs. Their communication was excellent and they accommodated me with different options. I felt respected and well taken care of. Unfortunatel to my needs. Their communication was excellent and they accommodated me with different options. I felt respected and well taken care of. Unfortunately, Ricardo was in an accident and could not meet for our appointment. However, he made sure to inform his colleague of my appointment so it did not have to be rescheduled. Ahmad and Dean were kind and went out of their way to ensure I left with a smile on my face. More
Other Employees Tagged: Ahmad Ahmadi
October 09, 2024
Ricky was fantastic throughout the entire process. He and Ali both made us feel very welcome and comfortable. Ricky was attentive and constantly asking if we needed anything from refreshments to activ He and Ali both made us feel very welcome and comfortable. Ricky was attentive and constantly asking if we needed anything from refreshments to activities for our young son. Can’t thank Ricky, Ali, and the entire team enough. By far our best car buying experience to date. More
August 23, 2024
The purchase was great, but if you have any questions or issues after, don’t expect any help. I have been trying to get an answer for over a month and have been completely ignored. I’ve been hung up on and issues after, don’t expect any help. I have been trying to get an answer for over a month and have been completely ignored. I’ve been hung up on and promised to be called with nothing ever happening. I have emailed and texted. Another company has reached out as well (I need to cancel the maintenance package -that no one ever told me about until after I bought the car - because I purchased a full warranty. I sent my letter to the company the maintenance package is with as soon as I bought the full warranty. They have tried reaching out to Albany Subaru and have gotten no response). It is beyond ridiculous. I cannot honestly recommend getting a car here as they completely disappear after purchase! More
July 22, 2024
I left a review thru text but want to make sure no one misses the fabulous place that is Albany Subaru. Everyone who works there is helpful and genuine which leaves a relaxed environment. Asher was extrem misses the fabulous place that is Albany Subaru. Everyone who works there is helpful and genuine which leaves a relaxed environment. Asher was extremely professional, friendly and informative and made the experience one where I was left with the knowledge that I was being listened to and not being taken advantage of. Really stellar behavior and so appreciated. I have the car I wanted and so, so grateful I met them. You guys ROCK! More
Other Employees Tagged: Don Huey , Ashur Tracy - my great Salesman
June 17, 2024
My previous best car buying experience was with Albany Subaru in December. My experience yesterday was even better! Glad to be back for another purchase. Subaru in December. My experience yesterday was even better! Glad to be back for another purchase. More
Other Employees Tagged: Don Huey , Tony Carranza
April 28, 2024
IT was awesome that Ricardo speaks both english and spanish, that made us feel more confortable. spanish, that made us feel more confortable. More
Other Employees Tagged: Lapon Chanthamany, Jan James
April 16, 2024
Great experience buying a used car from Ricardo. Didn’t feel any pressure at all with the purchase or add ons. Friendly staff and great pricing!! Definitely recommend 👍🏼 Didn’t feel any pressure at all with the purchase or add ons. Friendly staff and great pricing!! Definitely recommend 👍🏼 More
March 22, 2024
Ricardo was great - he had the two vehicles I was interested in purchasing staged and ready for test drives. He knowledgeably walked me through the operation and features of both cars. interested in purchasing staged and ready for test drives. He knowledgeably walked me through the operation and features of both cars. More
Other Employees Tagged: Don Huey