Ricardo Lopez

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

Toyota of Gladstone responded

Thank you for sharing your incredible experience with us! We're thrilled to hear that Ricardo was so helpful and friendly throughout the entire process, keeping you updated on your car from the factory and making purchase day a smooth and flexible experience. It's great to know that our team, including the GM, went above and beyond to ensure your satisfaction, even after you took your car home. We're truly grateful for your kind words and for choosing Toyota of Gladstone. It means a lot to us that you consider this your best car-buying experience. We look forward to serving you again in the future!

Toyota of Gladstone responded

Thank you for sharing your wonderful experience with Ricardo! We’re thrilled to hear that he was knowledgeable, helpful, and made the car-buying process smooth and enjoyable for your entire family. It’s fantastic to know that he could quickly help you find what you were looking for while also making sure your toddler and husband felt welcome. We truly appreciate your trust in Toyota of Gladstone, and we look forward to assisting you and your family again in the future!

Toyota of Gladstone responded

Thank you for your fantastic feedback! We’re delighted to hear that Ricardo was super helpful, patient, and knowledgeable throughout your experience. It's great to know that you found the dealership to be well-run and that you had no complaints. We truly appreciate your trust in Toyota of Gladstone and look forward to serving you again in the future!

Toyota of Gladstone responded

Thank you for taking the time to share your experience with Ricky at Toyota of Gladstone. We're thrilled to hear that he made your car buying process easy, exciting, and pressure-free. Ricky is a valued member of our team who is committed to providing a great experience for every customer. We appreciate your recommendation and are glad that you would consider referring Ricky to your family and friends. Thank you for choosing Toyota of Gladstone, and we look forward to welcoming you and your loved ones in the future.

Toyota of Gladstone responded

Thank you for your fantastic review! We are thrilled to hear about your amazing experience at Toyota of Gladstone, and we're delighted that Ricardo was able to make the transaction smooth and understandable for you. His dedication to explaining options and availability is part of our commitment to ensuring that every customer makes informed decisions with confidence. It's great to know that you appreciated both our pricing and service. We look forward to the opportunity to serve you again in the future and are glad that Ricardo will be your go-to person at Gladstone. Thank you for choosing Toyota of Gladstone, and enjoy every drive in your new vehicle!

Toyota of Gladstone responded

Thank you for your wonderful feedback! We're delighted to hear that Ricardo was so helpful and knowledgeable during your time with us. He takes pride in providing thorough information and excellent service, and we're glad he was able to answer all of your questions. We appreciate you choosing Toyota of Gladstone and look forward to assisting you again in the future. If there's anything else we can do for you, please don't hesitate to reach out!

Toyota of Gladstone responded

Thank you for taking the time to share your experience with us. We're glad to hear that most aspects of your visit were fine, but we sincerely apologize if the interaction with the financial advisor felt awkward or rushed. We understand how important it is to feel comfortable and confident in all aspects of the car-buying process, especially when making such significant decisions. Your feedback is valuable, and we will review this internally to ensure that we maintain transparency and allow our customers the time they need to make informed decisions. If you have any further concerns or questions, please don't hesitate to reach out to us directly at (503) 722-4800 or contact our Customer Service Manager, Charity Graff, at CGraff@ToyotaofGladstone.com. We appreciate your trust in Toyota of Gladstone and look forward to ensuring that any future experiences are fully positive.