Ricardo Liburd

Horrible dealership, absolute garbage. Avoid like the plague. I have purchased over 20 cars and have never had a worse experience of a dealership I'm trying to purchase a car from. I was p Avoid like the plague. I have purchased over 20 cars and have never had a worse experience of a dealership I'm trying to purchase a car from. I was putting over $10,000 down and have over an 820 credit score and they still wanted to play games. More

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I’ve purchased over 10 vehicles from Ricardo, he’s the man you want to see! Very professional and I would highly recommend !! man you want to see! Very professional and I would highly recommend !! More

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Just purchased our 4th truck from Brandon Ford. Ricardo Liburd, Channing Roberson and Robert Lopez are a pleasure to work with. Their attitudes and professionalism are the reason I drive past several Ford Liburd, Channing Roberson and Robert Lopez are a pleasure to work with. Their attitudes and professionalism are the reason I drive past several Ford Dealers that are much closer to home and work to do business with Brandon Ford. Outstanding experience. More

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Waste of time Inquired about a new F250. When we started negotiating the trade in price I was given an extremely low ball offer. When I said a competitor had offe Inquired about a new F250. When we started negotiating the trade in price I was given an extremely low ball offer. When I said a competitor had offered significantly more for my trade in he became argumentative and tried to explain that a vehicle with an MSRP of 55k brand new is actually only worth 37K brand new. Don't waste your time with this place. More

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Unprofessional I found a vehicle online that I wanted to look at. I clicked the link and was contacted quickly by Tommy. We set and appointment. Unfortunately Tommy I found a vehicle online that I wanted to look at. I clicked the link and was contacted quickly by Tommy. We set and appointment. Unfortunately Tommy would not be there for my 6 p.m. appointment. He told me to ask for a Ricardo. We were on time but the vehicle we wanted to see was "lost" because they have such a large inventory and could take a "couple of months" to find. I specified what I was looking for in the vehicle. They didn't have one on the lot. He made no attempt to check their other storage inventory for a vehicle that matched what I was looking for. When we went to take a test drive for an Edge on the lot he informed us that he had another appointment in 10 minutes. This was distressing since we had had an appointment too. This made us feel unimportant. We were given a very short test drive basically down the street make a u-turn and return. The next day I got an email asking when are we would be available to come by and "wrap it up". I ended up buying at another dealer and had a great experience. More

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Worst buying experience ever. I have purchased car's from dealerships for 37 years and this is by far the worst buying experience ever. The sales staff lies repeatedly promising yo I have purchased car's from dealerships for 37 years and this is by far the worst buying experience ever. The sales staff lies repeatedly promising you one thing delivering on nothing. I purchased a new F-150 had it delivered out of state and the truck was never cleaned up inside or out. The first time I have got a new truck, promised by Tommy Shelly it would be serviced washed and waxed but received it as dirty as was left on the lot. Buyer be ware Tommy Shelly and Ricardo Liburd will lie I have proven them both wrong by emails. It seems they don" know what the word truth means. Also left calls to many times to count and they never return your call. This dealership is extremely rude and unhelpful. Also they will never let you talk to the General Manager concerning a problem. Sincerely Never Again. More

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Ricardo was excellent This was the best buying experience I've had in 30 years. This was my 10th vehicle purchase and the most seamless. Ricardo was quick to respond to my This was the best buying experience I've had in 30 years. This was my 10th vehicle purchase and the most seamless. Ricardo was quick to respond to my questions for my purchase. I would definitely return for future vehicles. Toni was also great and professional. Very enjoyable purchase. More

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1st TIME new CAR buyer ***** Ricardo and Bernard (internet/sales) took excellent care of me!!! As a first time (NEW CAR) buyer, I was extremely nervous.... Thank you both fo Ricardo and Bernard (internet/sales) took excellent care of me!!! As a first time (NEW CAR) buyer, I was extremely nervous.... Thank you both for a seamless experience... Oh, and Melvin (finance dept) for making it happen!! More

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Very positive experience I came in knowing I wanted to buy a FLEX. Ricardo Liburd was very helpful, a good listener, & no pressure. This is the 2nd time in a row I've bought I came in knowing I wanted to buy a FLEX. Ricardo Liburd was very helpful, a good listener, & no pressure. This is the 2nd time in a row I've bought a car from this dealership. No question they have the biggest selection of cars, & I am willing to drive over form the Pinellas Co beach area because of that., & because they are willing to work with you. Also want to mention their Finance man I worked with, Berry... he's super efficient, explains everything clearly & very friendly. More

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The best experience in the world! Brandon Ford is the best Ford dealership in the country. Their sales and finance staff are second to none. This is my third vehicle purchased at Bran Brandon Ford is the best Ford dealership in the country. Their sales and finance staff are second to none. This is my third vehicle purchased at Brandon Ford. I want to give a big shoutout to Ricardo Liburd. Ricardo assisted my wife and I in finding a 2017 Ford Explorer. He was patient, understanding, knowledgeable, friendly, and extremely helpful. More

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