Ric Koresky | Page 7

Paul and Susan did a great job delivering on what I should expect ordering my custom X5. Paul was responsive, and explained everything well. When picking up the vehicle, Susan was very patient and expl should expect ordering my custom X5. Paul was responsive, and explained everything well. When picking up the vehicle, Susan was very patient and explained everything to my satisfaction. Great experience. Will be back myself and would recommend. More

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Everyone at the dealership is friendly and helpful. The facility is located on a ‘difficult’ piece of ground, but the operations seem to work very smoothly. The facility is located on a ‘difficult’ piece of ground, but the operations seem to work very smoothly. More

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Excellent car buying experience. Purchased a 2023 X5 and selected the ‘Performance Center Delivery’ at the BMW plant in Spartanburg, South Carolina. The experience of test drives, Purchased a 2023 X5 and selected the ‘Performance Center Delivery’ at the BMW plant in Spartanburg, South Carolina. The experience of test drives, building order features, finalizing price and order, and scheduling the Performance Center Delivery was outstanding, with knowledgeable and courteous staff. The Performance Center Driving Experience at the BMW track was an amazing and informative experience on the capabilities of BMWs! It was a pleasure working with Dean, our Client Advisor, valuing his product knowledge, open and low-pressure manner, his advice on features, and advice on the Performance Center Delivery. Dean made sure everything was coordinated between management, our insurance, title, factory, and Performance Center. I thought the final deal price from Ric was very reasonable. Thanks. We have been customers at The BMW Store since 2006, buying our first preowned BMW. Since then, we have bought two new cars, and all our service at this dealer. The service advisors are knowledgeable and give trustworthy advice on maintenance. Assume the mechanics and other staff are equally knowledgeable and focused on meeting customer expectations. The service department deserves top ratings. Compliments to the management and employees at The BMW Store for outstanding sales and service. More

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Awesome service and follow up . They stay on top till the delivery of the car and follow up They stay on top till the delivery of the car and follow up More

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Jonathan was very kind, understanding, and personable. I will definitely be working with him for any future car purchases. His responses were quick and he was very knowledgeable. Jonathan made the whole c I will definitely be working with him for any future car purchases. His responses were quick and he was very knowledgeable. Jonathan made the whole car buying processes enjoyable. The BMW store also helped make the process easy and quick. They took time to make sure I felt important and valued. Their customer service is exceptional and I loved the gift bag I received after my car purchase. More

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Great service from Paul Kolleck keeping me informed of best time to update lease and making it simple and easy to get car I love! Susan such a help too! best time to update lease and making it simple and easy to get car I love! Susan such a help too! More

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Great experience exchanging my lease, Paul, Susan and everyone at the dealership were very nice and attentive. everyone at the dealership were very nice and attentive. More

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I enjoyed working with Ric, Jonathan, Erick and Susan! !! Thank you for all your help! Great team! !! Thank you for all your help! Great team! More

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Paul and his team are great and make the buying process easy. Susan Ward is also fabulous for technology setup and training. easy. Susan Ward is also fabulous for technology setup and training. More

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Paul Kolleck has sold us 2 cars. We live in the Columbus area and both times he was straightforward when negotiating the price of the new car/trade-in. Each time, there were no surp We live in the Columbus area and both times he was straightforward when negotiating the price of the new car/trade-in. Each time, there were no surprises when we came down to Cincinnati to pick up the car and complete the paperwork. The entire process was extremely efficient. We will definitely return to the BMW store and Paul for our next car. More

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