Ric Funston

Went in for a transmission issue, and it ended up costing me over $200, just to get terrible diagnostics. Didn't tell me up-front that the diagnostics would cost $200. Only person that actually did his job t me over $200, just to get terrible diagnostics. Didn't tell me up-front that the diagnostics would cost $200. Only person that actually did his job there was the mechanic, who identified the problem and pointed out the correct part that needed to be replaced. The estimate for the repair was over $2K, the bad part was misidentified in the written repair estimate. The written estimate that I received was so vague as to be useless. I took me some time, but ordered the correct part and fixed it at home for about $500. Trust their mechanics, distrust their staff More

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In the past few weeks, I sent an email to Justin Delgado regarding why in the service apartment in specific Rick Funston and Mike charged twice for the same services. Until today, I have not received any re regarding why in the service apartment in specific Rick Funston and Mike charged twice for the same services. Until today, I have not received any response from any of them. According to the facts and not explanation at all, it looks like they robbed me and took advantage of me as customer. Unfortunately, they are careless and lack professionalism. More

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The service manager was excellent in taking care of me. They always do the best work! They always do the best work! More

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Bill Kay Nissan service department Ric, Robert and Jose, and Nick were very customer oriented and helpful during my scheduled maintenance appointment. and Nick were very customer oriented and helpful during my scheduled maintenance appointment. More

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I had a terrible experience with this location. They charged me a significant amount of money that was not mentioned or written on the invoice. When I realized it, I called the police, but even the They charged me a significant amount of money that was not mentioned or written on the invoice. When I realized it, I called the police, but even they couldn’t do anything about it. I ended up paying a huge amount I shouldn’t have been charged in the first place. I strongly advise against using the services at this location under any circumstances. More

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Why make appointments if you aren't going to honor the times? I had a 1:15 appt for an oil change & was finished at 3:15. My time is important & valuable too. I have NEVER had an oil change take 2 hours times? I had a 1:15 appt for an oil change & was finished at 3:15. My time is important & valuable too. I have NEVER had an oil change take 2 hours before. More

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Lisa and Tim are the dynamic duo! They worked hard to get me a fair price for both the purchase and the trade in. There was a service item that Rick in service, Lisa and Tim were able They worked hard to get me a fair price for both the purchase and the trade in. There was a service item that Rick in service, Lisa and Tim were able to resolve to everyone's benefit. Truly appreciate the extra mile to satisfy a customer! Love the car and I'll be back!! More

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Steve was awesome! He provided wonderful service and great experience! I would highly recommend the dealership He provided wonderful service and great experience! I would highly recommend the dealership More

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this dealership takes their time to explain all the options and what you want- they are friendly and professional. options and what you want- they are friendly and professional. More

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I have nothing but Great things to say! !I The staff was friendly and accommodating to my personal needs. I would recommend this dealership to all my friends and family. Stevie B is an awes !I The staff was friendly and accommodating to my personal needs. I would recommend this dealership to all my friends and family. Stevie B is an awesome individual. More

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