Rhonda Goebel
Rhonda Goebel at Edd Rogers Valley Ford
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Rhonda Goebel

Service Manager

Edd Rogers Valley Ford

111 Auto Lane
Sparta, TN 38583

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5.0
27 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

5.0

27 Reviews

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27 Reviews of Rhonda Goebel

March 12, 2025

Dealership Rating
Employee Rating

great service; got me in that afternoon after I called. Called with updates and communicated well. More

by JC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Edd Rogers Valley Ford responded

Thank you for taking time out of your day to leave a great review! As always without you, there is no us!

March 10, 2025

Dealership Rating
Employee Rating

Rhonda is always exceptional. She is kind, professional and always meets our service expectations with ease. We will continue to use her for all our service needs. More

by ASTEWART0644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ferency

Mar 10, 2025

Edd Rogers Valley Ford responded

Ashley, Thank you for taking the time out of your day to leave such a kind review. We look forward to continuing to serve you!

March 05, 2025

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Employee Rating

Great service! Quick in and out for my oil change. Super friendly and helpful! Will use for more services! More

by Mom2threetn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ferency

Mar 05, 2025

Edd Rogers Valley Ford responded

Thank you for a kind review, without you there is no us!

March 04, 2025

Dealership Rating
Employee Rating

quick service and very professional staff , I made a comment that i would like to have all data on a fix that was a warranty item, they documented and showed me pictures of the problem before it was fi More

by terdog10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ferency

Mar 04, 2025

Edd Rogers Valley Ford responded

Thank you so much for taking time out of your day to leave a kind review!

March 02, 2025

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Employee Rating

After being a service department customer for eight years, I made an inquiry about possibly trading my truck in for another truck. They had the perfect truck for me, and the customer service was outsta More

by Lady R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2025

Edd Rogers Valley Ford responded

Good morning, thank you for taking time to leave us a review!

February 17, 2025

Dealership Rating
Employee Rating

The people there are very friendly and courteous. They had us in and out in a very reasonable amount of time. I will use them again. More

by Georgelesliebush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Edd Rogers Valley Ford responded

Thank you for your kind review, we look forward to all your servicing and purchasing needs :)

February 12, 2025

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Employee Rating

The staff was very helpful and easy to work with. They addressed the problem and told me to come back if it did not get better. More

by lhaustin21
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ferency

Feb 12, 2025

Edd Rogers Valley Ford responded

Thank you for your kind review, we look forward to future services :)

February 09, 2025

Dealership Rating
Employee Rating

Great service and fast time no waiting. Continue going back to have service done. Thanks More

by Cole2sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ferency

Feb 10, 2025

Edd Rogers Valley Ford responded

Thank you for leaving a kind review, we look forward to always servicing your vehicles!

February 07, 2025

Dealership Rating
Employee Rating

Best experience I’ve ever had at a dealership they replaced a wheel bearing in put four new tires on my vehicle now it runs just like it did when it was new and they gave me a loaner for five days. It More

by joehunter5140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Edd Rogers Valley Ford responded

Hi Joe, thank you so much for this awesome review! We look forward to many years with you and your family !

February 06, 2025

Dealership Rating
Employee Rating

With the exception of the hitch that was ran into processing my FordPass Credit Card payment and applying rewards toward that payment, everything went fine. I will be a return customer for service. More

by Midnight_Rider_1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ferency

Feb 06, 2025

Edd Rogers Valley Ford responded

Thank you for your patience and understanding with technology :) We appreciate you taking the time to leave a positive review and look forward to future service visits!

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