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Rhett Sheeder
Rhett Sheeder at Lithia Ford Lincoln of Boise

Rhett Sheeder

Service Manager

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

4.8
724 Reviews
4.8

724 Reviews

Write a Review

724 Reviews of Rhett Sheeder

November 16, 2024

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Employee Rating

They were understanding and easy to work with. Went over procedures and the operation of the vehicle very well. More

by GIVERSON76
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Logan Bird, Gennadiy Barbin, Shannon Pike, Brian Bennett, Nicholas Micheel, Tanner Daugherty, Jamie Drake

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Nov 16, 2024

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

November 16, 2024

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Employee Rating

This dealership has a very good customer service team. The customer service representative treated me well. My vehicle was finished before the time I was quoted. More

by LHine1
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

November 12, 2024

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They are one of the only businesses around that still understands the importance of communication and customer service! More

by Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Hossfeld

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Nov 14, 2024

Lithia Ford Lincoln of Boise responded

Morgan, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years! Best Regards, Jim Sterk General Manager

November 12, 2024

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Employee Rating

I came to get an oil change as service light was on. After oil change was completed in quick service dept., I still had message that oil change was needed. Made me question if oil change really took p More

by Customer
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Ochner, Chris Robinson , Taylor

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Nov 17, 2024

Lithia Ford Lincoln of Boise responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Jim Sterk General Manager

November 11, 2024

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Employee Rating

Love all the techs. Always helpful and knowledgeable wouldn't take my vehicles anywhere else. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin, Curt

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Nov 12, 2024

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad Rhett, Dustin and Curt were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

November 08, 2024

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Employee Rating

Good service and the guy who helped me together with his team they were very good More

by ECADSADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aron Anderson, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Mike Mance, Kyle Freeman

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Nov 11, 2024

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 08, 2024

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Employee Rating

It was great that they have the capability to service my 2022 maverick with their mobile shop! Saved me a ton of time not having shuttle the truck to and from the dealership. More

by REALFLYER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Neal

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Nov 11, 2024

Lithia Ford Lincoln of Boise responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

November 05, 2024

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Employee Rating

The service department was excellent in getting my car in to the stall while I was still checking in, then I was kept informed during the service. I am very satisfied with the Lithia service department. More

by kendora3410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2024

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

November 04, 2024

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Employee Rating

The service was excellent and my service advisor did an excellent job at providing my the details of the services provided More

by Gary
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Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Gary, for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

November 03, 2024

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Employee Rating

Mike was great, had no issues in and out without any hassle. Will be returning my service at Lithia Ford. More

by justinivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aron Anderson, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Mike Mance, Kyle Freeman

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Nov 04, 2024

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

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