Reynaldo Alvarado

I went into the dealership on a whim. I really only intended to test drive a new 2025 Camry LE. I met with a variety of people but the Sales Agent that spent the most time with me was Y I really only intended to test drive a new 2025 Camry LE. I met with a variety of people but the Sales Agent that spent the most time with me was Yokasta Vallejo. Yokasta explained that they had no LEs on the lot but she brought out a Camry SE for a test drive. I was impressed with the way the car drove but I felt the SE was beyond what I really was looking to spend. Well, Yokasta diligently did everything she could do to give me every incentive or deal that the dealership (Al Hendrickson) and Toyota offered. She also had me speak to various associates who I assume had the authority to approve additional incentives and offer me more for my car as a trade-in. Ultimately, I ended up purchasing the Camry SE that I test drove with Yokasta even though I ended up spending more money than I initially intended to. I doubt that I would have purchased the car had it not been for Yokasta and her perseverence. She was always pleasant, Always respectful, never showed impatience or aggravation and expended considerable time and effort to get me the best possible deal she could. When we ultimately did agree on an "out the door" price, she turned me over to someone who had all the paperwork in order and ready for my signature. I definitely appreciate her efforts and I drove away in my new Camry SE believing that I got a fair deal. More

by lucas_Jim Verified Customer Verified Customer

Report | Print

I recently purchased a 2025 Toyota Corolla LE with the Convenience Package from Al Hendrickson Toyota, and I couldn’t be happier with my experience! From the moment I walked in, the staff made me feel wel Convenience Package from Al Hendrickson Toyota, and I couldn’t be happier with my experience! From the moment I walked in, the staff made me feel welcome and valued. My salesperson was professional, knowledgeable, and patient, taking the time to answer all my questions and ensuring I got the best deal possible. The entire process—from test driving to financing—was smooth and stress-free. They were transparent about pricing, and there were no hidden fees or surprises. The Convenience Package on my Corolla LE was exactly what I was looking for, and they made sure I understood all the features before driving off the lot. The finance team was also fantastic, helping me secure a great rate without any pressure. If you’re looking for a trustworthy, customer-focused dealership, I highly recommend Al Hendrickson Toyota. They truly go above and beyond to make the car-buying experience enjoyable. Five stars! ⭐⭐⭐⭐⭐ More

by vincentvuhuy Verified Customer Verified Customer

Report | Print

Verry nice I like it every day I send some more customers all people is nice all people is nice More

by Belizairemiguelite12 Verified Customer Verified Customer

Report | Print

Please call me back again like this or something like this please bro o t this please bro o t More

by robinsonosias Verified Customer Verified Customer

Report | Print

Excellent customer service. Rey the sales representative was amazing and so was the finance lady. I live in Little Havana Miami and it's an hour drive but it was all worth it. Rey the sales representative was amazing and so was the finance lady. I live in Little Havana Miami and it's an hour drive but it was all worth it. I'll recommend anyone that needs a car even if I have to take them myself. I just sent Rey the name and contact information of my colleague so he can reach out to him. More

by rebecacaramay Verified Customer Verified Customer

Report | Print

Great, professional and friendly servic. Always getting good advice. Appointments are well timed, never unreasonable waiting time and upfront information about service details. Company has b Always getting good advice. Appointments are well timed, never unreasonable waiting time and upfront information about service details. Company has been "my" Toyota dealership for over 10 years and currently drive my third car from them! More

by Hendricksondealer Verified Customer Verified Customer

Report | Print

Not satisfied with the purchased vehicle. I feel like I was cornered to purchase a vehicle that has already broken down twice in less than 6 months of purchase. I feel like I was cornered to purchase a vehicle that has already broken down twice in less than 6 months of purchase. More

by bettina.casimir Verified Customer Verified Customer

Report | Print

Me and my son were there for over seven hours, I agreed on the monthly payment but they changed it on me at the finance guy, which he even made a mistake with my son's middle name, but he didn't want to co on the monthly payment but they changed it on me at the finance guy, which he even made a mistake with my son's middle name, but he didn't want to correct it and I don't know if he was high or or had allergy. Overall I'm not satisfied. More

by george_melkonian Verified Customer Verified Customer

Report | Print

Quick and easy way to make a deal. Everyone was very attentive and helpful. Jocelyne Alcin was particularly helpful and nice! I thought she was outstanding! Everyone was very attentive and helpful. Jocelyne Alcin was particularly helpful and nice! I thought she was outstanding! More

by gtpdvm Verified Customer Verified Customer

Report | Print

I gave this dealership a 5 star rating because of Sarah Jacholk. She helped me through the entire process with such a welcoming attitude and made the entire process so much easier. She remained attentive Jacholk. She helped me through the entire process with such a welcoming attitude and made the entire process so much easier. She remained attentive throughout the process. I have bought many cars over years and I think she was as good as anyone I have ever dealt with despite her young age. I earlier filled out this same survey that was emailed to me. On the survey I incorrectly gave credit to Jocelyne Alcin thinking this was Sarah. My mistake! I now realize that Sarah Jacholk is not listed on your list of people in the Sales Department? This should be corrected IMO! I frankly don’t remember the names of other people that worked on this sale so I will just pick one that I think helped me. More

by gtpdvm Verified Customer Verified Customer

Report | Print