Dealership Experience
9 mos
Industry Experience
4 yrs, 4 mos
Languages Spoken
English
18 Reviews
Write a Review18 Reviews of Rex Retzlaff
November 11, 2024
They are fast to wait on you, worth the drive. Lots of cars to choose from. Lots of cars to choose from. More
Other Employees Tagged: Matthew Yee
November 03, 2024
We went in with little hope to leave with a truck that we wanted and a payment we could afford. Rex was so patient throughout the entire process, and made things fun and stress free. Everyone that we spoke t wanted and a payment we could afford. Rex was so patient throughout the entire process, and made things fun and stress free. Everyone that we spoke too genuinely seemed like they wanted us to leave happy and went above and beyond. I honestly don’t think I’ll ever be going to another dealership. Not only was everyone so attentive the dealership was clean and inviting. We left with a beautiful truck and was provided great advisement from finance for our next vehicle when ready. I couldn’t be more happy with our decision. No regrets at all. Rex was a huge positive influence on our decision from the beginning to the end. Real and Down to earth. He even encouraged us to call or stop by anytime with questions or concerns. Which I did the very next day and again he answered all our questions without hesitation. 5 stars to whole team! More
October 03, 2024
Had a great experience with them. Rex was very helpful and answered all of our questions! Rex was very helpful and answered all of our questions! More
Other Employees Tagged: Ricardo Nolasco
October 01, 2024
Great service! Sun Toyota went above and beyond to help me purchase my new Tacoma! Rex Retzlaff went beyond the call of duty to help me with purchase and get me on Sun Toyota went above and beyond to help me purchase my new Tacoma! Rex Retzlaff went beyond the call of duty to help me with purchase and get me on my way! I highly recommend Sun Toyota for outstanding customer service and going the extra mile! More
Other Employees Tagged: David Ruiz Serna
September 23, 2024
The good: I will say that I am impressed by the qualify of their used cars, and they will go above and beyond to ensure the vehicle is handed over to you in top condition (they exceeded the repairs I asked of their used cars, and they will go above and beyond to ensure the vehicle is handed over to you in top condition (they exceeded the repairs I asked for). Unfortunately, that comes at a cost. The bad: I'm not crazy about their misleading pricing tactics, luring you in with a low quote and then changing it at the time of offer. Also, their fees are exorbidant, and their $2995 Sun Care package offers little to no value. The rate they offered me at financing was substantially higher than what I could have gotten directly, and they quote the warranties in terms of monthly payments, so you have no idea how much you are financing at a high rate. If you are going to shop here, get everything in writing, use extreme caution, ask lots of questions (especially at the financing phase), and be willing to walk at any time you learn of a fee you did not agree to. More
Other Employees Tagged: Steve Stella