Alan Webb Mazda
Vancouver, WA
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1,245 Reviews of Alan Webb Mazda
This dealership was so unbelievably unprofessional! !! I had a deal on another car and reached out to see if they could come in around the same price. Provided everything possible to work up numbers and !! I had a deal on another car and reached out to see if they could come in around the same price. Provided everything possible to work up numbers and they told me know problem, then after coming in they jacked the price up over 2k then what they originally quoted. They made me lose the other deal I had and then after giving in, an asking for them to only come down $400 they wouldn’t budge. I had been SO CLEAR in my communication up front that I didn’t have wiggle room and they lured me in likely just to try and pressure me into whatever amount they wanted. So unprofessional, the worst customer service. BUYER BEWARE as this dealership is not honest or willing to correct a mistake they made on their end. More
Thanks to Jason Franklin who made the car buying process easy and smooth. I was out the door with the vehicle in less than 2.5 hrs! His easy going personality, knowledge of the vehicle, and his honesty gain easy and smooth. I was out the door with the vehicle in less than 2.5 hrs! His easy going personality, knowledge of the vehicle, and his honesty gained my trust. I will definitely come back to request his customer service for my next vehicle purchase ! More
I refreshing casual approach to the car industry. Everyone is willing to help but not pushing a sale or an upgrade on anything very much appreciated by myself. Everyone is willing to help but not pushing a sale or an upgrade on anything very much appreciated by myself. More
Great experience. Sam and crew were great. From the moment we walked on the lot we were treated well. Thank you Sam and crew were great. From the moment we walked on the lot we were treated well. Thank you More