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Renzo Heredia
Renzo Heredia at Westside Lexus

Renzo Heredia

Service Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
6 Reviews
5.0

6 Reviews

Write a Review

Dealership Experience

2 yrs, 5 mos

6 Reviews of Renzo Heredia

December 11, 2024

Dealership Rating
Employee Rating

This is the fifth car we have bought from Westside Lexus. We have been happy with them. The service department tends to upsell their services and I think recommend unnecessary repairs and maintenance. The se More

by Abi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff, Jeff Jones, Wilber Escobar

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Dec 11, 2024

Westside Lexus responded

Thank you for your continued support and feedback about Westside Lexus. We're glad to hear you've been happy with our vehicles, but we understand your concerns regarding the service department. Your input is valuable, and we'll work on addressing these issues to improve future experiences!

May 12, 2024

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Employee Rating

Adam was so kind and patient. And he was so helpful walking me through the settings after my purchase (well lease) everyone was so nice. And I also want to mention John Loving. H More

by Jen36
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, John Loving, Philippe Haddad, Adam Nguyen, Nick Dallos

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May 13, 2024

Westside Lexus responded

Jen, we're so glad to know that Adam and John provided you with a wonderful experience at Westside Lexus. We understand buying a car can be emotional, but it's great to see our team was able to help! Enjoy your new lease!

April 29, 2024

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Employee Rating

Specifically, Renzo is a straightforward guy who spends the time necessary to make sure you are informed and happy with your decision. He's the best. More

by doninhoutx
Recommend Dealer
Yes
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Apr 29, 2024

Westside Lexus responded

Don, we're glad to know that Renzo was able to provide you with the detailed information you needed at Westside Lexus. Thanks for your review and kind words about our team!

April 28, 2024

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The Dealership was clean, modern, and easy to get to. Staff was courteous and professional. More

by WTM
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tim Easterling, Anil Sharma

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Apr 29, 2024

Westside Lexus responded

It was our pleasure to assist you. Thank you from all of us here at Westside Lexus!

April 13, 2024

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Employee Rating

Oh my goodness everyone at this dealership is awesome. So courteous, friendly and very eager to please. More

by libbysimonson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwar Guerrero, JT Teodoro

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Apr 15, 2024

Westside Lexus responded

Libby, we're delighted to know you had such a positive experience at Westside Lexus! Our team always aims to provide friendly and courteous service. Thanks for the awesome review!

November 18, 2023

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Employee Rating

Very good experience buying new car from Westside. Julio was great to work with, and the personal attention from General Sales Manager (James) and President (Bret) is appreciated. Finance folks (Man More

by patcunnjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Aldridge, James Breaux, Manuel Gomez , Julio Velasquez

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Nov 20, 2023

Westside Lexus responded

We're delighted to know you had a great experience with our team at Westside Lexus! Your kind words for Julio, James, Bret, and Manny are greatly appreciated. Thanks for choosing us for your new car purchase! Enjoy the ride!

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