Renee Scaravalle

This is by far the best dealership I have ever dealt with. They went above and beyond for me. Very honest, very good communication, I will not go anywhere else, and they are not the nearest dealer to me with. They went above and beyond for me. Very honest, very good communication, I will not go anywhere else, and they are not the nearest dealer to me at all. Renee, the sales person was the best auto sales person I have ever had the privilege of working with. She was respectful, honest and so knowledgeable about the product, and went above and beyond in all she did. When I pointed out a tiny tiny tear in the seat after I got home with the car I thought there would be nothing they could do about it and that was OK. But they ordered a brand new seat and installed it for me at no charge. Who does this anymore? Don’t even think, if you are near them, go to them. And ask for Renee. More

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Incredible Service and Communication. Entire Mercedes-Benz team was great, and Frank Deluca was incredible. Entire Mercedes-Benz team was great, and Frank Deluca was incredible. More

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I was first introduced to Renee about 2. 5 years ago after an unpleasant experience with another salesperson. I was waiting on an incoming car to arrive. I knew the car had finally arrived, b 5 years ago after an unpleasant experience with another salesperson. I was waiting on an incoming car to arrive. I knew the car had finally arrived, but the other salesman wouldn’t return my calls. I was telling a friend about my awful experience and she said why don’t you call Renee, she’s awesome. I called Renee within a few hours. I had a full video of the car and an appointment to see it. Within another day we had a deal. Recently, I unfortunately was involved in an accident. Renee was the first person I called to start the search. She is not your typical car salesman/saleswoman. She listens to what I am looking for and my needs. She answered all my questions and explained even more so. I never feel pressured. She both times has gone above and beyond making buying a car a positive experience not a horrible job! More

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We purchased a vehicle from MB Bonita Springs (sight unseen and everything online/via phone). We get why this group has great reviews. Our experience began with reaching out to enquire about a vehicle w unseen and everything online/via phone). We get why this group has great reviews. Our experience began with reaching out to enquire about a vehicle we saw online that filled all our “requirements “. Our sale person Renee was stellar in answering our questions and getting us responses when she didn’t have the exact answer. Her ability to provide accurate and timely answers was phenomenal and very much appreciated. We decided that instead of having the car delivered (we live over 1000 miles away) we would go down and pick up our CPO vehicle (and our first MB). Renee and the team warmly greeted us and made sure everything was in order when we arrived, all while also managing other customers (again - proof and testament that the location serves their customers well). During our drive home - we noticed one of the windshield wipers was not functioning properly. We reached out to the team at Bonita Springs and they arranged for the issue to be fixed at a dealership close to our home. We drove there and the problem was immediately looked after as Renee had called ahead and shared the issue with the dealership. Again - even after the deal was done - service to make sure we were looked after properly. We expect to purchase our next vehicle here as we have observed and experienced what we believe is customer service at its finest! 😊 More

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Our service advisor Rene and finance guy Brooklyn Joe Randazo we’re the best advisers we ever at any dealer Randazo we’re the best advisers we ever at any dealer More

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The best experience I’ve ever had buying a car was because of my sales associate Renee Scaravalle and the team at Mercedes-Benz of Bonita Springs. because of my sales associate Renee Scaravalle and the team at Mercedes-Benz of Bonita Springs. More

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I have been driving Mercedes-Benz automobiles for over 30 years, all from Cherry Hill Motors, New Jersey. I now live in Naples, Florida and I am extremely pleased with the quality of service at Bonita Spring years, all from Cherry Hill Motors, New Jersey. I now live in Naples, Florida and I am extremely pleased with the quality of service at Bonita Springs, Mercedes. My sales-person, Renee Scaravalle, is just wonderful. She helped me with my trade from a recently purchased electric Mercedes SUV back to a gasoline engine SUV. Renee is extremely knowledgeable, polite, and a credit to Mercedes-Benz of Bonita Springs. More

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Renee is best salesperson I have had in all my years of car buying. Works hard to get you the right car and best price. Exceptional service. car buying. Works hard to get you the right car and best price. Exceptional service. More

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The environment at Mercedes-Benz of Bonita Springs is so welcoming and they definitely try their best to make sure they take care of you as much as possible! It was a huge deal to me to be getting my very f welcoming and they definitely try their best to make sure they take care of you as much as possible! It was a huge deal to me to be getting my very first Mercedes-Benz and I could tell that the staff I dealt with there were just as excited for me!! More

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This dealership has a top notch sales representative who I trust and would recommend to anyone in search of a vehicle. I have purchased 2 vehicles from her. She lent me her personal car when there was a sh I trust and would recommend to anyone in search of a vehicle. I have purchased 2 vehicles from her. She lent me her personal car when there was a shortage. Who does that? Renee Scaravalle. She's thoughtful, thorough, never pushy and knows her vehicles. Her awards are pretty impressive! More

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