Renee Knapp
Renee Knapp at Mike Molstead Motors

Renee Knapp

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
127 Reviews
4.9

127 Reviews

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127 Reviews of Renee Knapp

October 09, 2025

Dealership Rating
Employee Rating

Overall, good service. Had a few hiccups but it was handled professionally. I would definitely recommend. More

by tatec55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Skiye, Ryan Driscoll

September 08, 2025

Dealership Rating
Employee Rating

Dealership is always clean; everyone is friendly and helpful. The communication with service department is always top notch. Definitely getting my business again. More

by linesc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Reeser, Danielle Vance

Sep 16, 2025

Mike Molstead Motors responded

Thank you for the wonderful feedback It means a lot to know you had a great experience with our service team. We truly appreciate your continued business and look forward to seeing you again!

September 02, 2025

Dealership Rating
Employee Rating

Renee did an excellent job for me. She got the Denali scheduled for me promptly. More

by jjbahnse
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Mike Molstead Motors responded

We will be sure to pass the praise on to Renee! Thank you for taking the time to leave us a review & we look forward to serving you again in the near future!

August 26, 2025

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Employee Rating

my car was very clean after having it detailed,I appreciated getting in all the little cracks etc.Thank You More

by edreb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Mike Molstead Motors responded

Thank you so much! We're really glad to hear you were happy with the detail! We appreciate your kind words and look forward to taking care of your car again in the future!

August 19, 2025

Dealership Rating
Employee Rating

The service department was excellent—friendly staff, quick turnaround, and Renee kept me updated throughout the process. I really appreciate their professionalism & highly recommend their services to an More

by Elijah S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Mike Molstead Motors responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our service department. Renee and the team will be so happy to know their efforts made a difference. We truly appreciate your recommendation and look forward to serving you again in the future!

August 15, 2025

Dealership Rating
Employee Rating

I was impressed with a cleanliness of your facility and the friendliness of all your staff More

by plumberphillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 25, 2025

Mike Molstead Motors responded

Thank you so much for your kind words! We're really glad to hear you had a positive experience. We take pride in keeping our facility clean and making sure everyone feels welcome!

August 12, 2025

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Employee Rating

Great service from the familiar faces we have all known to trust. Will definitely return! More

by R. Knapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 10, 2025

Dealership Rating
Employee Rating

Found the root cause quickly and was able to repair ahead of schedule. Everyone was very professional. More

by williammetheny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 23, 2025

Dealership Rating
Employee Rating

Always great customer service and the best dealership to get my oil and filter changes done. More

by calebgbanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sydney Fullerton

Jul 31, 2025

Mike Molstead Motors responded

Thank you for your kind words! We will be sure to pass the praise on to our team!

July 22, 2025

Dealership Rating
Employee Rating

Everyone went above and beyond to help out with the experience, also quick and easy More

by rkuehn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Mike Molstead Motors responded

Thank you so much! We’re thrilled to hear everything was quick, easy, and that our team went above and beyond. That’s exactly the experience we aim to provide! If we can do anything to earn those two extra stars, dont hesitate to reach out.

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