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Renee Knapp
Renee Knapp at Mike Molstead Motors

Renee Knapp

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
134 Reviews
4.9

134 Reviews

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134 Reviews of Renee Knapp

December 29, 2025

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Employee Rating

Renee is very knowledgeable, and shares that knowledge willingly. It is nice to have honest, upfront service. More

by tanbrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2026

Mike Molstead Motors responded

Thank you for the feedback! We’re so happy to hear that Renee’s knowledge and honesty made a positive impact on your experience. Providing upfront, trustworthy service is very important to us, and we’re glad that came through.

December 29, 2025

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Employee Rating

Very easy to work with. All the staff is very friendly and helpful. Service center is very good. More

by debdock72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Molstead , Jeff Weigel

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Jan 02, 2026

Mike Molstead Motors responded

Thank you for taking the time to share your experience! It’s great to know the service center met your expectations as well. We truly appreciate your feedback and look forward to assisting you again!

December 13, 2025

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pretty happy with the way we are treated ,usually on schedule with appointments ,and everyone is very pleasant to work with. also i really like their free coffee. More

by davechristoph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Weigel, Shelby Reeser, Sydney Fullerton, Danielle Vance, Vannessa Thompson, Chris Hoeft

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Dec 26, 2025

Mike Molstead Motors responded

Thanks for the kind review! And we’re happy the coffee gets a thumbs-up!

December 11, 2025

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Employee Rating

Very compassionate. Had an issue with a recently purchased vehicle and they got my vehicle in and fixed same day. I can’t thank them enough for all their help. Truly app More

by ajb5111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Munoz III

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Dec 26, 2025

Mike Molstead Motors responded

Thank you so much for your kind words. We’re truly glad we could take care of the issue quickly and get you back on the road the same day. Providing compassionate, reliable service is very important to us, and your appreciation means a lot! We’ll be sure to pass along your compliments to Hector. Thank you again for trusting us.

November 27, 2025

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Employee Rating

Once again the dealership made it happen. It took awhile but they pulled it off. More

by ewe1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Buss, Jim Molstead

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Nov 28, 2025

Mike Molstead Motors responded

We truly appreciate the opportunity to earn your business again and are grateful you stuck with us throughout the process. If you need anything down the road, we’re always here to help!

November 01, 2025

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Employee Rating

There is no where else that I will take my vehicles. Renee is always more than accommodating and great to work with. More

by jmemanuel13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 28, 2025

Mike Molstead Motors responded

Thank you so much for your loyalty and kind words! We're thrilled to hear that Renee consistently takes great care of you. She truly is dedicated to making every visit smooth and stress-free. We appreciate your trust in us and look forward to continuing to serve you and your vehicles!

October 30, 2025

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Employee Rating

Renee was very accommodating and scheduled me a appointment for a time that fit my busy schedule and time frame. Returning my vehicle to my home was very convenient. More

by jjbahnse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

Mike Molstead Motors responded

Thank you for sharing your experience! We're so glad Renee was able to work around your schedule and make things easy for you. We appreciate your kind words and look forward to helping you again next time!

October 09, 2025

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Employee Rating

Overall, good service. Had a few hiccups but it was handled professionally. I would definitely recommend. More

by tatec55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Skiye, Ryan Driscoll

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Oct 13, 2025

Mike Molstead Motors responded

Thank you for taking the time to share your experience! We’re happy to hear everything was handled professionally and appreciate your recommendation. We value your business and hope to serve you again in the future!

September 08, 2025

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Employee Rating

Dealership is always clean; everyone is friendly and helpful. The communication with service department is always top notch. Definitely getting my business again. More

by linesc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Reeser, Danielle Vance

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Sep 16, 2025

Mike Molstead Motors responded

Thank you for the wonderful feedback It means a lot to know you had a great experience with our service team. We truly appreciate your continued business and look forward to seeing you again!

September 02, 2025

Dealership Rating
Employee Rating

Renee did an excellent job for me. She got the Denali scheduled for me promptly. More

by jjbahnse
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 03, 2025

Mike Molstead Motors responded

We will be sure to pass the praise on to Renee! Thank you for taking the time to leave us a review & we look forward to serving you again in the near future!

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