Renee Fumanti

Toyota of Scranton responded

Dear LL2021, Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a great overall experience at Toyota of Scranton and that Renee provided you with excellent customer service. We truly appreciate your recognition of her potential and efforts. However, we apologize for any inconvenience caused by the extended wait time for the finance person on a Saturday. We understand that your time is valuable, and we are continuously working to improve our processes to ensure a smoother and more efficient experience for our customers. Your satisfaction is our top priority, and your feedback helps us to identify areas where we can enhance our services further. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us directly. Once again, thank you for choosing Toyota of Scranton. We look forward to serving you again in the future. Best regards, Sales Team Toyota of Scranton