Rene Polanco
Rene Polanco at Southern Hyundai Chesapeake

Rene Polanco

Service Manager

Southern Hyundai Chesapeake

3416 Western Branch Blvd
Chesapeake, VA 23321

4.5
75 Reviews
4.5

75 Reviews

Write a Review

75 Reviews of Rene Polanco

May 14, 2025

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Employee Rating

The Service Department did everything that I asked them to do !It didn't take them long to complete my service for my vehicle! More

by HSTTIRED
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Recommend Dealer
Yes

May 12, 2025

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I've been coming to this dealership when it was Hall Hyundai(2006) I brought my first car, 2006 AZERA LIMITED. Since then I have purchased four more vehicles. My mother-in-law purchased her Azera 2008. More

by Earl19_nsu
Recommend Dealer
Yes

Other Employees Tagged: Rene Polanco

May 12, 2025

Earl19_nsu responded

Earl19_nsu I've been coming to this dealership when it was Hall Hyundai(2006) I brought my first car, 2006 AZERA LIMITED. Since then I have purchased four more vehicles. My mother-in-law purchased her Azera 2008. My aunt purchased her 2014 Azera. I've also sent at least 10-15 other people to the dealership to purchase vehicles. You see I should be in your Hall of Fame at this dealership. Everyone knows me. Have a blessed day. CPT(r) E Webster US Army Retired SF

May 10, 2025

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I appreciate the service that Rene provided. He was responsive, attentive, and explained things very well. More

by amaruskye
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Recommend Dealer
Yes

Other Employees Tagged: Floyd Pilley

May 08, 2025

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Good service well please on time explain the details. What was going on with the car and follow up what I need to do More

by williamemoorejr58
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Recommend Dealer
Yes
May 09, 2025

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 08, 2025

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Southern did a good job. Mr. Polanco attentive and courteous, he explained what was going to be done to my Hyandai Santa Fe and all was done well. More

by Jbha0817
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Recommend Dealer
Yes
May 09, 2025

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 30, 2025

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Employee Rating

Good customer service, but at times reps forgot about inquiries about our vehicles. People with appointments seemed to have extended wait times. More

by CANDIEGRL
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Recommend Dealer
Yes

Other Employees Tagged: Floyd Pilley, Ashley Magnuson

April 30, 2025

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Employee Rating

Took 30 days to diagnose and fix my car. Picked it up 2 times only to have to return it the next day for the same problem More

by MHOOP55
Recommend Dealer
No

Other Employees Tagged: Rene Polanco

April 29, 2025

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Employee Rating

The manager really went above and beyond to resolve my issue with the neglect on the part of an employee. More

by verylessie
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Floyd Pilley

April 27, 2025

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Did not feel as if I was treated properly as far as my expectations of the dealership More

by Joverton223
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Recommend Dealer
No

April 26, 2025

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Employee Rating

They were great. We had an intermittent issue that was hard to spot but they test drove the vehicle multiple times to try to pinpoint things. They made following up w More

by BENJAMINPERDUE23
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Recommend Dealer
Yes
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