Reid Millikan
Reid Millikan at Jim Ellis Toyota of McDonough
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Reid Millikan

Service Advisor

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

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4.8
1,490 Reviews

Grew up in north Florida. Been in the industry since 1995 and working with Toyota since 2005.

Dealership Experience

7 yrs, 8 mos

Industry Experience

29 yrs, 5 mos

Languages Spoken

English English

4.8

1,490 Reviews

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1490 Reviews of Reid Millikan

July 13, 2024

Dealership Rating
Employee Rating

All of the Advisors I have come in contact with provide Exceptional customer service even to their service bar. Very clean and comfortable environment! More

by missyew294
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 14, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that all our service advisors have provided you with exceptional customer service. At Jim Ellis Toyota, we take pride in maintaining a clean and comfortable environment for our customers. We look forward to serving you again!

June 17, 2024

Dealership Rating
Employee Rating

Reid was incredible ! He is always so happy and helpful. He works hard every time to meet the needs. He represents your company so well!! Thank you for having someone like More

by Annaology7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Johnson

Jun 19, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Reid provided incredible service and consistently meets your needs with a positive attitude. We're proud to have him represent our company and will be sure to pass along your appreciation. If you need any further assistance, please feel free to reach out. We look forward to serving you again!

June 16, 2024

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It is ridiculous that you HAVE to make an appointment for a simple oil change to get there and wait 2 and 1/2 hours. More

by fisherdawn87
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 17, 2024

Jim Ellis Toyota of McDonough responded

We apologize for the inconvenience and frustration you experienced with your recent oil change. Your feedback is important to us, and we're committed to improving our service process. If you'd like, please feel free to reach out to our customer service team so we can address your concerns and potentially work towards a better solution for you. Thank you for bringing this to our attention.

June 15, 2024

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This dealership hire the best people. I love the team! They treat you like family at Jim Ellis Toyora of McDonough! More

by MASONANGIE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 19, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that you love our team and feel like family at Jim Ellis Toyota. Providing a welcoming and friendly environment is important to us, and we appreciate your kind words. We look forward to continuing to serve you and making you feel at home with us!

June 14, 2024

Dealership Rating
Employee Rating

Oscar is an exquisite example of world class customer service . He is always pleasant personable and professional. I feel as if I am family and treated honestly and fairly More

by NORMAN_LABRECQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Johnson, Kaitlyn Kerce

Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that Oscar exemplifies spectacular customer service and makes you feel like family. We'll be sure to pass along your kind words to him. We look forward to continuing to provide you with honest and fair service!

June 14, 2024

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Employee Rating

Reid is always so nice and bubbly! I appreciate him for getting me in and out! Also go see Mallory for the best sales experience 😃 More

by MALLORYROBERTS80
Recommend Dealer
Yes

Other Employees Tagged: Mallory Roberts

Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that Reid provided you with excellent service and that you appreciate his friendly demeanor. We'll be sure to pass along your kind words to him. Additionally, it's great to know that Mallory provided you with the best sales experience. We'll make sure she receives your positive feedback as well. If you have any more feedback or need further assistance, please feel free to reach out. We look forward to serving you again!

June 13, 2024

Dealership Rating
Employee Rating

Detailed and Customer Service excellence Professional employees from arrival to completion of vehicle service. Very impressive how their computerized equipment gives the consumer peace of mind of quality More

by JENBRAWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your fantastic feedback! We're thrilled to hear that you were impressed with the detailed and excellent customer service provided by our professional employees from start to finish. It's great to know that our computerized equipment gave you peace of mind about the quality of service. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota of McDonough!

June 13, 2024

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Employee Rating

Lavar always does an excellent job and he's very promp and professional. Thanks for everything man. More

by JayWheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that Lavar consistently provides excellent and professional service. We'll make sure to pass along your appreciation to him. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 13, 2024

Dealership Rating
Employee Rating

Reid was very knowledgeable about cars and explained things well. He was very patient with me. More

by Bnfullwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're pleased to hear that Reid provided you with excellent service. We'll be sure to pass along your kind words to him. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

June 13, 2024

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Employee Rating

I don’t mind bringing my car for service. The people are very pleasant to talk to and you can be served coffee and snacks while you wait. More

by MEMORYHENDRYX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Steinetz

Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you enjoy bringing your car in for service at our dealership. Providing a pleasant experience with friendly staff is important to us. We appreciate your loyalty and look forward to continuing to serve you in the future!

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