Reginald Williams

Like the respect and professionalism that your have for there customers as well as keeping up to date of the work being done to your vehicle there customers as well as keeping up to date of the work being done to your vehicle More

by MWILL51253 Verified Customer Verified Customer

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wonderful dealership great service and sales department finance department is great very knowledgeable sales team finance department is great very knowledgeable sales team More

by CLMPSD Verified Customer Verified Customer

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Sal Ambrosio is great every time I get a new lease I highly recommend him highly recommend him More

by Carl Siciliano Verified Customer Verified Customer

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Best of the Best in scamming customers. This service location waits until warranties are expired, then finds an entire list of problems. I had my car checked under my warranty, they found n This service location waits until warranties are expired, then finds an entire list of problems. I had my car checked under my warranty, they found no problem at all, a month after my warranty was up, I received an entire list of issues. How is this possible in a one month difference? More

by R K Verified Customer Verified Customer

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I worked with Alexis Marcus , Jose Ocasio and Reggie Williams who were all excellent in their own field. Jose really worked hard to get me into the vehicle I was interested. We came up with a great Williams who were all excellent in their own field. Jose really worked hard to get me into the vehicle I was interested. We came up with a great solution and I actually drove home in the car the same day we made the deal. In a few painless hours I was on my way in a new Lincoln. If you are looking for a sales person with integrity see Jose. I found him to be very easy to work with and would not change a thing. Jose is a real gentleman. Alexis was very accommodating and anxious to help in anyway. Great personality and very positive. Reggie was also awesome to work with. And finance guys usually scare me. He understood my financial limits and never applied any pressure to promote any additional purchases that although were nice to haves, I just didn't have the budget for. He understood that and recommended only the ones that I really would benefit from. I took hi advisement and appreciated his candor. I left with a price that was exactly what I has shooting for. More

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Reginald and the team at Ford Lincoln of Queens are truly special. After 3 Mercedes leases (9 years), I was concerned about trying something different but right from the start, Reggie showed me that I had be special. After 3 Mercedes leases (9 years), I was concerned about trying something different but right from the start, Reggie showed me that I had been missing out for a long time (and overpaying for it as well). I ordered my Navigator on March 12, 2020, days before the lockdown when into effect. Reginald and his team kept us updated throughout the lockdown, when the plant went back on-line in June and they started building the car, and when the car was delivered July 16th. The concierge service has been great and I will update this after I try service. More

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Worse auto purchase I've had in 40 years I brought my 2 family members in for purchasing 2 Lincolns. All Sal Cared about was saying "make sure you give us 5 stars on the survey" Sal was a fi I brought my 2 family members in for purchasing 2 Lincolns. All Sal Cared about was saying "make sure you give us 5 stars on the survey" Sal was a first class BULLY... Never will work with this dealership again... Reggie was No better - promised the world = nothing until I got Corporate Lincoln involved. Be careful with this dealership...! More

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Top notch service all around! Excellent customer service without the hassle. Dave O'Brien and the managers at Ford Lincoln of Queens are very attentive, patient and professional wh Excellent customer service without the hassle. Dave O'Brien and the managers at Ford Lincoln of Queens are very attentive, patient and professional when it comes to selling cars. I've owned quite a few cars and must say this was a great experience. I will definitely give them more business. I even had a personal issue they assisted me with. These guys are genuine and I appreciate that. More

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Deceptive and unscrupulous dealership I ordered a Lincoln Navigator Black Label late July of 2017. Placed the order and was told the car should be available on or about mid February 2018. I ordered a Lincoln Navigator Black Label late July of 2017. Placed the order and was told the car should be available on or about mid February 2018. Placed a status inquiry call beginning of February 2018 and received build date and vin number. Was told car was to be delivered early March 2018, got the car insured. After numerous un returned phone calls, made a visit to dealership and was told they had no idea where car was and they needed to look into the matter. I was then told the car was sold to someone else!!! I called Lincoln Black Label Concierge Services to see if anything could be done as I had waited 8 months for the car. They told me the car showed it was delivered March 14 2018 and not shown as sold in their system. I went on the dealership website and saw my car with my vin number there and available! I called to schedule a test drive. Upon arrival the following morning for my test drive again I was told that they weren’t sure if they had the car, I was told that may of the Black Labels come in pre sold and are not entered into inventory. I was also advised that these models are selling for thousands above sticker! After two hours they miraculously found the car, matching vin number to my order. I then told them who I was, as I had scheduled my test drive under a fictitious name, and that they were engaging in deceptive business practices and demanded delivery of the car. The sales manager becam belligerent on the phone yelling at me that I never placed an order with him. After two days and repeated back and forth I stated I was going to report them to NYC Consumers Affairs and local news channel 7 to get resolution. They relented and agreed to deliver the car but not at the agreed price! The added $2,200 more to the bottom line. Because the car was ordered so long ago my agent got a great deal at $2,200 below sticker. This dealership and its staff are the most dishonest and corrupt dealership I have ever dealt with in 40 years of vehicle purchases. They do a disservice to the Lincoln brand and I’m particular this model which is a magnificent vehicle. I strongly recommend anyone in the market for a Lincoln to avoid this dealership at all costs. More

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Extremely Happy I visited the Ford Lincoln of Queens Dealership this past weekend on Saturday, March 26, 2018. I was looking to purchase a vehicle and was assisted by I visited the Ford Lincoln of Queens Dealership this past weekend on Saturday, March 26, 2018. I was looking to purchase a vehicle and was assisted by Elizabeth Girnus and Reggie Williams. I ended up leasing a 2018 Lincoln MKZ in Cherry Red the same day. I received Excellent Top Notch service from these two, they gave me way more than I asked for and made me Extremely happy with my purchase. I absolutely Love my car. If you need a car these two are the people you need to see. Thank you very much Reggie and Elizabeth for my beautiful car!! Dawn Nashid More

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