Regina Krauza
Regina Krauza at Smythe Volvo
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Regina Krauza

Service and Parts Director

Smythe Volvo

40 River Road
Summit, NJ 07901

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5.0
193 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

35 yrs, 9 mos

Languages Spoken

English English

5.0

193 Reviews

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193 Reviews of Regina Krauza

November 06, 2024

Dealership Rating
Employee Rating

Adam Alon & Henry were great I highly recommend you do service with them. Took their time in explaining the process of buying my dream car Volvo More

by Corinthia.cohen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 12, 2024

Dealership Rating
Employee Rating

Jesus was very responsive and attentive to detail. He made the buying processs very pleasant. Very nice guy. Abood was great in going over options and Adam had the car in great shape at pickup. More

by Matt M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Garcia, Abood Katib , Adam 5 stars

Sep 28, 2024

Smythe Volvo responded

Great news! Your experience is one we strive to provide to all of our customers. Thank you for taking the time to post. We appreciate your business.

September 10, 2024

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Employee Rating

Service was par Excellence. As always David was extremely responsive and helpful. he is quick to diagnose and address the problem. More

by Shahbaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Smythe Volvo responded

“Par Excellence”! Quite a competent and very rewarding for our service team to read. Thank you for taking the time to share your experience. We appreciate your business.

August 31, 2024

Dealership Rating
Employee Rating

This dealership is wonderful. This is our 3rd Volvo from this dealership. Shout out to Jean Delva. Jean is knowledgable and very lovely to deal worth. After we purchased our vehic More

by maxine.shiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib , Gary Placona

Sep 02, 2024

Smythe Volvo responded

Wow, your third Volvo. Thank you for your loyalty. Jean is a master at product knowledge and very good at explaining how everything works. Thank you for taking the time to post this five star review.

July 23, 2024

Dealership Rating
Employee Rating

Thank you to Doug, Dina, Tom, Tina and the rest of the team for recently helping me with my 2021 xc40. In addition, the team continues to help me with multiple Smythe volvos at any one time. Sales is im More

by johnwauters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2024

Smythe Volvo responded

Thank you for this fantastic review of our service department. We are fortunate to have a customer like you.

June 12, 2024

Dealership Rating
Employee Rating

Extremely professional gets the job done! ! Explains in detail work being performed. Waiting are stocked with goodies More

by lporschen
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald, Billy Shannon , Dina Thomson

Jun 28, 2024

Smythe Volvo responded

What a great review for our service department. We are fortunate to have such a great staff and to have customers like you. We appreciate your business.

June 05, 2024

Dealership Rating
Employee Rating

I have used Smythe Volvo since the late 90's,. The service I receive there as always super. I have also known Mr. Tom Coward about that same amount of time. He has always serviced my vehicle (a More

by Allen Whitehouse Station
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Jun 07, 2024

Smythe Volvo responded

Wow, 30 years of loyalty, thank you. We are fortunate to have Tom on our team. He is salt of the earth and does a fantastic job. We appreciate your kind words and your business.

May 28, 2024

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Employee Rating

The service at Smythe Volvo is outstanding! They take great care of my car and are prompt, professional, and friendly. More

by ceverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald , Dina Thomson

Jun 07, 2024

Smythe Volvo responded

What a wonderful review and thank you for taking the time to share your experience of our service department. It is rewarding for us to read. We look forward to seeing you the next time around.

May 10, 2024

Dealership Rating
Employee Rating

Bought my new 2016 Volvo XC 90. Mr William Mclaughlin was my sales representative he made purchasing this vehicle fast easy and professional. Would highly recommend to anyone intere More

by rubingonzalez46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2024

Smythe Volvo responded

Congratulations on your XC 90 Rubin. Thank you for the kind words towards William and for choosing Smythe Volvo . We hope you have many safe and happy miles in your new car.

April 24, 2024

Dealership Rating
Employee Rating

David and the Smythe Volvo team are great. They were all very helpful and friendly. More

by Izzi3rodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2024

Smythe Volvo responded

David is a true professional and consistently keeps our customers happy. Thank you for this review.

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