Regina Krauza
Regina Krauza at Smythe Volvo
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Regina Krauza

Service and Parts Director

Smythe Volvo

40 River Road
Summit, NJ 07901

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5.0
200 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

35 yrs, 11 mos

Languages Spoken

English English

5.0

200 Reviews

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200 Reviews of Regina Krauza

January 20, 2025

Dealership Rating
Employee Rating

I worked with Bob Cezar on the purchase of my pre-owned certified used xc90. He was very helpful & transparent during this process. More

by brooke.c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 19, 2024

Dealership Rating
Employee Rating

Jessica was very helpful and polite. Came with a tire problem and was addressed right away. Thanks again. More

by Iva.locorriere
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Jan 06, 2025

Smythe Volvo responded

This is a good way to describe Jessica. She is helpful and polite and her customers say this in our reviews. Thank you for taking the time to share your experience. We appreciate your business.

December 19, 2024

Dealership Rating
Employee Rating

Jessica did ann awesome job looking after me today and team overall was very helpful More

by oturnbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Jan 06, 2025

Smythe Volvo responded

Great review! Thank you for the compliments toward Jessica and our service department. We appreciate your business.

December 12, 2024

Dealership Rating
Employee Rating

Excellent service and the purchasing process was easy, highly recommended, thank you very much Jesus G., Abood K. and Adam S. for the help. More

by David H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

Smythe Volvo responded

Thank you for your high recommendation and for choosing Smythe Volvo. We appreciate your business.

December 09, 2024

Dealership Rating
Employee Rating

Smythe Volvo has been the greatest dealership to me for the last 8 years. They are always willing to help you find the best car deals and prices for you. My salesman Kyle is superb at his job. The servic More

by Cubbie22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson, Henry Zhu , Alex Piriz

Dec 11, 2024

Smythe Volvo responded

What a great review! Thank you for taking your time to share in such detail. We are fortunate to have a customer like you.

December 09, 2024

Dealership Rating
Employee Rating

I was on the fence btwn EV and Third Row. I had done all of my research but A few years back I remember test driving an XC90 at Smythe. I wound up not getting it but the experience itself was More

by jamaryoung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Smythe Volvo responded

Thank you for taking the time out of your day to share your experience in such detail. It is very rewarding to read. Bob is a great person and a terrific sales person too. We hope you have many safe and happy miles in your new purchase.

November 30, 2024

Dealership Rating
Employee Rating

Having been a long time customer of over 14 years, it’s always been a pleasure dealing with the sales and service teams. Jessica Hermida has gone above and beyond in terms of making sure my service has bee More

by GCReviews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Smythe Volvo responded

Wow, 14 years of loyalty. We are fortunate to have customers like you. Jessica is a great member of our team and thank you for taking the time to share these kind words.

November 06, 2024

Dealership Rating
Employee Rating

Adam Alon & Henry were great I highly recommend you do service with them. Took their time in explaining the process of buying my dream car Volvo More

by Corinthia.cohen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2024

Smythe Volvo responded

Congratulations on your new Volvo. Adam, Alon and Henry are a great team. Thank you for these kind words. We appreciate your business.

September 12, 2024

Dealership Rating
Employee Rating

Jesus was very responsive and attentive to detail. He made the buying processs very pleasant. Very nice guy. Abood was great in going over options and Adam had the car in great shape at pickup. More

by Matt M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib , Jesus Garcia, Adam 5 stars

Sep 28, 2024

Smythe Volvo responded

Great news! Your experience is one we strive to provide to all of our customers. Thank you for taking the time to post. We appreciate your business.

September 10, 2024

Dealership Rating
Employee Rating

Service was par Excellence. As always David was extremely responsive and helpful. he is quick to diagnose and address the problem. More

by Shahbaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Smythe Volvo responded

“Par Excellence”! Quite a competent and very rewarding for our service team to read. Thank you for taking the time to share your experience. We appreciate your business.

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