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Reggie Tobias
Reggie Tobias at Nissan Lake Country

Reggie Tobias

Service Advisor

Nissan Lake Country

N48W36216 WIS-16 E
Oconomowoc, WI 53066

Contact Me
4.9
63 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

8 yrs, 9 mos

Languages Spoken

English English

4.9

63 Reviews

Write a Review

63 Reviews of Reggie Tobias

December 30, 2025

Dealership Rating
Employee Rating

I recently took my 2024 Rogue in thinking the tire sensors had malfunction. That was not the case. Instead of being perturbed with my lack of knowledge the service department was beyond exceptiona More

by TESSFULLER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stamates, Tyler Tetzlaff, Rafael Dianov, Matt Longtine

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Dec 30, 2025

Nissan Lake Country responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-522-7200

December 30, 2025

Dealership Rating
Employee Rating

Great service good team! Will take our car there always! Keep up the good work! More

by hoffinwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2025

Nissan Lake Country responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan Lake Country to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 262-522-7200

December 19, 2025

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Employee Rating

We have used their service department twice in the last six months and have been very pleased with their professional and courteous service More

by XTREMEWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2025

Nissan Lake Country responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan Lake Country. Matt Luchini Service Manager 262-522-7200

December 12, 2025

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Employee Rating

Dealership was very helpfand solved my problem right away...also was very detailed about the issues. More

by DJPapak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Renick

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Dec 12, 2025

Nissan Lake Country responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan Lake Country. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 262-522-7200

December 11, 2025

Dealership Rating
Employee Rating

Tech Forgot to rotate my tires, and forgot to shut and clasp the air filter. I had to pull over to close it and latch it after leaving. More

by tony@isenhoff.com
Recommend Dealer
No

Other Employees Tagged: Reggie Tobias

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Dec 15, 2025

Nissan Lake Country responded

Tony, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Matt Luchini Service Manager 262-522-7200

November 19, 2025

Dealership Rating
Employee Rating

Every one was great. Nice job. Very informative. And professional.. very timely done. Like the dealership More

by G_N_BCONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2025

Nissan Lake Country responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-522-7200

November 17, 2025

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Employee Rating

Very welcoming, thorough in their explanations, super friendly! Awesome customer service, will definitely be back! More

by RASOCHAS
Recommend Dealer
Yes

Other Employees Tagged: Reggie Tobias

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Nov 17, 2025

Nissan Lake Country responded

Thanks for sharing your thoughts about your experience with Nissan Lake Country. We appreciate your business and hope to see you again soon! Matt Luchini Service Manager 262-522-7200

October 30, 2025

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Employee Rating

Great nice people, great service. Like the place. They want u satisfied. Very efficient and friendly More

by G_N_BCONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Tetzlaff , Ty Westenberg

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Oct 30, 2025

Nissan Lake Country responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Luchini Service Manager 262-522-7200

October 28, 2025

Dealership Rating
Employee Rating

I asked at time of drop off not to wash the car since it was all detailed on Saturday. Car was washed after oil change and was totally sloppy and oil change light was not reset. More

by Jwalczak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Nov 01, 2025

Nissan Lake Country responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Luchini Service Manager 262-522-7200

October 28, 2025

Dealership Rating
Employee Rating

Always a great experience with the Nissan staff The staff at Nissan are a great group to deal with More

by Jeff.zeimet
Recommend Dealer
Yes

Other Employees Tagged: Reggie Tobias

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Oct 28, 2025

Nissan Lake Country responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan Lake Country. Matt Luchini Service Manager 262-522-7200

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