Reggie Howard
Reggie Howard at Ewing Subaru of Plano
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Reggie Howard

Pre-Owned Sales

Ewing Subaru of Plano

1555 Dallas Parkway
Plano, TX 75093

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4.6
41 Reviews
4.6

41 Reviews

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41 Reviews of Reggie Howard

August 13, 2024

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Employee Rating

Agreed to purchase a car and didn’t even haggle on the price. After agreeing, I received my paperwork and I was in the process of filling out deposit information with credit card data. In the process of f More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 13, 2024

Ewing Subaru of Plano responded

Matt, we greatly apologize that the vehicle you were interested in sold while you were working on finances. This is never our intention, but in this case, there was a customer physically present in the showroom who decided to move forward at the same time you were considering it. We know how frustrating this can be and empathize with your sentiment. We'd love an opportunity to continue helping you find the perfect car if it's not too late. If we may assist, please contact our Sales Director, Matt Marshall directly at MMarshall@ewingsubaru.com or 972-801-9900. Matt has read your feedback and standing by to assist. We'd love an opportunity to keep working with you and earn your business. Take care and best wishes!

Aug 13, 2024

Matt responded

The customer you refer to was not there at the time I agreed to sales price and agreed to send my deposit. I have email and text confirmation. You didn't even give me a chance to process my good faith downpayment. I am not interested in working with your team any further.

July 15, 2024

Dealership Rating
Employee Rating

Reggie was wonderful to work with! I live in Arkansas and had a particular used car in mind. I talked to dealerships in Little Rock, Florida, and North Carolina that had the car I want More

by Amy T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2024

Ewing Subaru of Plano responded

Amy, thank you for sharing 5-stars! We're glad to hear Reggie is wonderful to work with and provided a wonderful experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

April 21, 2024

Dealership Rating
Employee Rating

Reggie Howard, our sales rep was amazing to work with. Very professional and friendly. And Ledell in the finance office was awesome too! We will definitely refer our friends and family! More

by raineerichardson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lydell Carr

Apr 22, 2024

Ewing Subaru of Plano responded

raineerichardson, thank you for sharing 5-star praise! We appreciate your feedback noting your experience working with Reggie and Lydell! Let us know when we may serve you additionally. Thanks again!

December 20, 2023

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Employee Rating

The salesman lied to me. I drove 6 hours round trip and took 2 days off work (my husband and myself) to go look at this car. He said he would keep me informed if there was an More

by katy
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Jesse Ibanez

Dec 22, 2023

Ewing Subaru of Plano responded

Katy, we are so sorry to hear that the vehicle you were interested in and drove in to see was sold prior to your arrival. This is never something we anticipate and ultimately why we encourage deposits on pre-owned vehicles. We can empathize with your frustration regarding the vehicle being sold and want you to know we're using this as a training opportunity internally to really over-emphasize the importance of deposits, especially when a customer is coming from out of town. If there is anything we can do to assist at this time, please don't hesitate to reach out. We wish you the best with your search and a very happy holiday season! Take care.

September 05, 2023

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Employee Rating

First off, I called them because they had a particular used car I needed. I told the sales guy I was coming from Denton to see it. As we were looking at the car, his sales manager calls him on his cell an More

by ScoHaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lydell Carr

Sep 06, 2023

Ewing Subaru of Plano responded

Scott, we appreciate your business and your feedback. Again, we’re sorry to hear that your purchase experience was a let down. We have received your feedback on numerous sites on several occasions now and continue to pass it along to our leadership. We understand you have since sold the vehicle you purchased from us. We apologize for any inconvenience caused with registration and wish you the best with your future automotive needs. If anything changes, we’re always here to support. Take care and best wishes!

July 09, 2023

Dealership Rating
Employee Rating

I’ve purchased two vehicles from this dealership and they were both good experiences. My dealer/salesperson was Reggie Howard each time. More

by Reginaldhowardsr
Sales Price Transparency
Recommend Dealer
Yes
Jul 09, 2023

Ewing Subaru of Plano responded

Reginaldhowardsr, thanks for shopping with us again and noting that you had a 5-star experience with Reggie both times. We appreciate your endorsement regarding working with Marvin! See you next time. Thanks again!

July 03, 2023

Dealership Rating
Employee Rating

Very professional, very patience, courteous and the video was a nice touch. The information I requested was provided quickly. I would recommend your dealership to others. More

by celler49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2023

Ewing Subaru of Plano responded

celler49, thank you for sharing 4-stars! We're happy to hear our team is professional, courteous, quick and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 01, 2023

Dealership Rating
Employee Rating

Ewing Subaru of Plano has superb customer service. My husband and I purchased 2 vehicles there. The experience was wonderful. Our salesman, Reggie was very professional. More

by stacyhoward870
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Lydell Carr

Jul 02, 2023

Ewing Subaru of Plano responded

Stacyhoward870, thank you for sharing 5-stars and mention of your and your husband's shopping experience with us! We're pleased to hear Reggie provided great service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 30, 2023

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Employee Rating

I got my Outback and I must say I am very pleased with my purchase Big thanks to Reggie Howard! Great customer service !! More

by Lester
Sales Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Ewing Subaru of Plano responded

Lester, thank you for sharing 5-stars! We're glad to hear Reggie Howard provided great customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 30, 2023

Dealership Rating
Employee Rating

From walking in the door being greeted to getting a nice cold bottle of water in this Texas heat to driving away in my new Subaru Thanks to Reggie Howard for making this such a memorable experience You’re t More

by Devonta
Sales Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Ewing Subaru of Plano responded

Devonta, thank you for sharing 5-stars! We're pleased to hear Reggie Howard is the best and your purchasing experience a memorable one! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

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