Rebecca Werner

Lou was extremely helpful, didn't pressure me, answered all of my questions, initially, there for service on my then A7, I showed interest in purchasing a newer model and the numbers were right so I left all of my questions, initially, there for service on my then A7, I showed interest in purchasing a newer model and the numbers were right so I left with newer vehicle as a satisfied customer. I trusted them with service on my last A7 and will continue with S7 when needed. No pressure or hovering, he was absolutely professional. More

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Had a great experience purchasing my Audi! I’ve been in need of a new suv and was looking for a Q5. I’ve known Becca for years, gave her a call. She confirmed her store had the car I was looki I’ve been in need of a new suv and was looking for a Q5. I’ve known Becca for years, gave her a call. She confirmed her store had the car I was looking for, and had Lou reach out to me right away. Lou coordinated meeting me the same day, working around me & my husband’s schedules. He even came back to work to meet us from leaving a viewing. Lou was a pleasure to work with. He let me and my husband take out the Q5 for a test drive and I loved it. I knew I wanted it. Lou and the crew stayed late helping me with paperwork & made the trade in super easy. They even let me take home my Q5 even though the banks were closed and I couldn’t get a cashiers check until the next morning. Lou and everyone were so helpful and answered all my questions. The next day dropping off my title I even got a mini tutorial on how to use a lot of the features on my vehicle. Overall it was a surprisingly pleasant experience! Not to mention I absolutely love my new Q5! More

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Lou was fantastic from start to finish. He was knowledgeable had all the expertise needed and was extremely efficient. He had everything ready for when I got there and made the process easy He was knowledgeable had all the expertise needed and was extremely efficient. He had everything ready for when I got there and made the process easy. True professional. The dealership is lucky to have him on their team. Thanks again, Lou! More

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