Reanna Chenevert

Longer wait than I expected. Work done as scheduled though did not need tire rotation - had recently installed winter tires. Service person who rotated tires left the box with to Work done as scheduled though did not need tire rotation - had recently installed winter tires. Service person who rotated tires left the box with tool and bolted for three-season tires open in back end (unsecured - not left as they found it closed and tucked in sidewell). More

by GIGBRE Verified Customer Verified Customer

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I got a letter from Hyundai about a recall. The temporary fix is a software update that hyundai couldn’t do over the air. I spoke with customer service who weren’t aware of the recall or update The temporary fix is a software update that hyundai couldn’t do over the air. I spoke with customer service who weren’t aware of the recall or update, in fact, they didn’t seem to realize the ioniq 6 is not an ioniq 5. I scheduled the work, but they had to reschedule. We rescheduled. Everyone was courteous and the update got done. I know there are not many ioniq 6s on the road, so I need to adjust expectations that the dealership and staff will be aware of them and any news. More

by douglas15 Verified Customer Verified Customer

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Dylan was so great to deal with. Made the new lease so easy. Did not rush me and Walked me through every step, which was very much appreciated. This is my third cross trek! Love the Made the new lease so easy. Did not rush me and Walked me through every step, which was very much appreciated. This is my third cross trek! Love the Subaru safety features and love the personal service! More

by DENICE.HUNEK Verified Customer Verified Customer

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Ken Ganley VW has aways been great to work with. Folks are friendly, and service my car in a timely manner while I wait. I have purchased several Passats from the dealership, which sadly has been di Folks are friendly, and service my car in a timely manner while I wait. I have purchased several Passats from the dealership, which sadly has been discontinued. More

by BSHEPHERD30 Verified Customer Verified Customer

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The Dealership is great unfortunately VW corporate would not replace my brake pads under warranty that have as documented by the dealer, worn out prematurely. not replace my brake pads under warranty that have as documented by the dealer, worn out prematurely. More

by TSTEIGERWALD03 Verified Customer Verified Customer

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Great service as always! Fast and efficient service! Very pleased. Will come back for further service appointments. Fast and efficient service! Very pleased. Will come back for further service appointments. More

by perrystephanie602 Verified Customer Verified Customer

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Very good service department. They really treat you like they are happy to help, most places these days act like they're doing you a favor. They really treat you like they are happy to help, most places these days act like they're doing you a favor. More

by kenrgee1 Verified Customer Verified Customer

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Great customer service and very friendly. Great timing as well no long wait, I would recommend it Great timing as well no long wait, I would recommend it More

by asja.neal Verified Customer Verified Customer

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Jasmine in the service department is very helpful, friendly, and informative. I tend to dread and always drag my feet when having to take my wife’s VW Tiguan ‘21 in for any kind of service (even routi friendly, and informative. I tend to dread and always drag my feet when having to take my wife’s VW Tiguan ‘21 in for any kind of service (even routine oil changes) but my most recent, and now by far the best, experience here was excellent! More

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I have worked with multiple service providers here. I would highly recommend all of them, but especially want to mention both Reanna and Chris. Reanna helped with my most recent visit (oil change) and I would highly recommend all of them, but especially want to mention both Reanna and Chris. Reanna helped with my most recent visit (oil change) and Chris helped when I brought my car in for an electrical issue back in December 2022. Reanna was very positive and happy to help and both went out of their way to make sure everything was taken care of! They are both great!!! More

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