Ray Ruiz
Ray Ruiz at Lehigh Valley Acura

Ray Ruiz | Page 4

Product Specialist and Leasing Consultant

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

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5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of Ray Ruiz

November 23, 2023

Dealership Rating
Employee Rating

Fast and easy, great customer service. In and out and no stress at all thank you. More

by pearl1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Cossman, Drew Seltzer, Kim Santana , Kay Frederick, Zach Kotran, Yosmar Mendoza Gomez

Nov 25, 2023

Lehigh Valley Acura responded

Thank you for leaving Lehigh Valley Acura a five-star review! We are glad to hear your experience was fast and stress-free. Have a great day!

December 23, 2022

Dealership Rating
Employee Rating

Best dealership around. Ray and everyone there does amazing to get you in and out of there with whatever car you want! More

by Dasheenr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe, Matthew Jones

Dec 23, 2022

Lehigh Valley Acura responded

Thank you for the great review. It’s always fun when your family comes in!

September 20, 2022

Dealership Rating
Employee Rating

Very easy purchase Very happy with final product the only issue I had I had was when they did the all change they forgot to tighten the oil plug all the way the way which resulted in an oil leak excellent More

by Omargarcia3357
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Santana , Yosmar Mendoza Gomez

December 15, 2021

Dealership Rating
Employee Rating

Ray was honest, polite, and quick! Never felt so good buying a car! I would highly recommend working with him. More

by Molly
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 29, 2021

Dealership Rating
Employee Rating

I love Lehigh valley Acura and the workers here. Everyone is very nice and are very helpful overall a very good experience with these people. More

by Basilio
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jones , Kay Frederick, Zach Kotran, Ron Wood

March 05, 2021

Dealership Rating
Employee Rating

Not friendly whatsoever. Second I walked in he claims he’s “there for the customer.” Completely lied to our faces about multiple things related to the car. Went back in and he tried at all costs to avoid More

by Tanner Ferraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 30, 2021

Lehigh Valley Acura responded

Tanner - we are very sorry to learn of your dissatisfaction. It's our understanding that this all relates to a second key not coming with the pre-owned vehicle that you purchased. Once brought to the attention of our sales manager Eoin Walshe, he promptly made arrangements to provide you with a second key. We apologize for any dissatisfaction you experienced in dealing with Ray. We would appreciate any reconsideration after resolving this matter. Sincerely - Andrew Wright, Vice President

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