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Ray Ruiz

Overview Reviews (36) Inventory (139)

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Ray Ruiz

Ray Ruiz | Page 3

Product Specialist and Leasing Consultant

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

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5.0

36 Reviews

Overview Reviews (36) Inventory (139)

5.0

36 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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36 Reviews of Ray Ruiz

September 12, 2024

Dealership Rating

Employee Rating

Great place. It was very clean & smelled amazing. Super sanitary. Everyone was nice and very helpful. Highly recommended It was very clean & smelled amazing. Super sanitary. Everyone was nice and very helpful. Highly recommended More

by JBerridge_31

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andrew Wright, Chris Goodwin, William Cossman, Matthew Jones, Drew Seltzer, Kim Santana, Andy Llano , Kay Frederick, Yosmar Mendoza Gomez

Sep 16, 2024 -

Lehigh Valley Acura responded

Thanks for the glowing review! We're delighted to hear you had a pleasant experience at Lehigh Valley Acura. Your recommendation means a lot to us!

June 30, 2024

Dealership Rating

Employee Rating

Accurate explanation. But car talk still confuses me. Wish that I had been able to get a loaner. Only wanted to go a mile. But car talk still confuses me. Wish that I had been able to get a loaner. Only wanted to go a mile. More

by Theresa270

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Jul 01, 2024 -

Lehigh Valley Acura responded

Thank you for your feedback! We're glad to hear the explanation was accurate, but we understand that car talk can be confusing. We'll take note of your suggestion about loaners here at Lehigh Valley Acura and hope to assist you better next time.

June 27, 2024

Dealership Rating

Employee Rating

Ray was absolutely amazing ! He sold my daughter a car 6 months ago that was an amazing experience all around. I wasn't even looking for a car but I was just browsing the websit He sold my daughter a car 6 months ago that was an amazing experience all around. I wasn't even looking for a car but I was just browsing the website saw a beautiful vehicle in a great price range called him within min he had it pulled up and we test drove it and it was basically mine. The experience was quick and painless. There was nothing he could have done better! 10 out of 10 experience More

by Shirleymarie0223

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jun 27, 2024 -

Lehigh Valley Acura responded

Shirley, we're delighted to hear that Ray provided such an outstanding experience at Lehigh Valley Acura! Enjoy your new vehicle and thank you for the fantastic review!

June 21, 2024

Dealership Rating

Employee Rating

Ray and team made the buying process painless. Negotiations were straightforward with the minimal to no fluff. Would highly recommend this team. Negotiations were straightforward with the minimal to no fluff. Would highly recommend this team. More

by melissar0124

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew Jones

Jun 21, 2024 -

Lehigh Valley Acura responded

Melissa, we're delighted to hear that Ray and the team at Lehigh Valley Acura made your buying process smooth and straightforward. Thanks for recommending us!

June 05, 2024

Dealership Rating

Employee Rating

Very fast service and quality work, very comfortable waiting area as well with great coffee waiting area as well with great coffee More

by jeremykennethbrown

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Goodwin, William Cossman, Eoin Walshe, Matthew Jones, Drew Seltzer, Kim Santana, Andy Llano , Kay Frederick, Yosmar Mendoza Gomez, Chelsea

Jun 05, 2024 -

Lehigh Valley Acura responded

Thanks for the kind words about our service quality at Lehigh Valley Acura. See you next time!

May 24, 2024

Dealership Rating

Employee Rating

The work was done quickly and efficiently. Much to our satisfaction. We were in and out in no time. Much to our satisfaction. We were in and out in no time. More

by Diane

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 24, 2024 -

Lehigh Valley Acura responded

Diane, we are thrilled that our team took such great care of you! Thank you for choosing Lehigh Valley Acura and for sharing your experience. Drive safely until we see you again!

May 13, 2024

Dealership Rating

Employee Rating

Mark is one of the best if not the best worker. Acura in Lehigh valley has been the best dealership I’ve been to very clean Acura in Lehigh valley has been the best dealership I’ve been to very clean More

by Prican919

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 14, 2024 -

Lehigh Valley Acura responded

It's great to know that Mark and our team at Lehigh Valley Acura have left such a positive impression on you. We appreciate your feedback about the cleanliness of our dealership too!

January 25, 2024

Dealership Rating

Employee Rating

Very convenient, I was in and out within 15 min with a loaner. Thanks for teasing me into a new integra loaner. Thanks for teasing me into a new integra More

by sylwia.halat

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jan 25, 2024 -

Lehigh Valley Acura responded

Sylwia, we're glad to know your visit to Lehigh Valley Acura was quick and convenient! We hope you enjoyed the teaser of the new Integra. Thanks for stopping by!

January 16, 2024

Dealership Rating

Employee Rating

Very professional friendly stuff definitely would recommend to visit the show room !!! Very happy with my new 2023 mdx type s recommend to visit the show room !!! Very happy with my new 2023 mdx type s More

by Iggysmalls83

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: William Cossman, Drew Seltzer, Kim Santana, Andy Llano , Kay Frederick, Zach Kotran, Yosmar Mendoza Gomez

Jan 16, 2024 -

Lehigh Valley Acura responded

We're delighted to know you had a positive experience with our team at Lehigh Valley Acura and are enjoying your new 2023 Acura MDX Type S! Thanks for recommending us, we truly appreciate it.

December 21, 2023

Dealership Rating

Employee Rating

Chelsie was very professional about understanding my issues and fixing my problems. I would recommend using her for all your service needs. issues and fixing my problems. I would recommend using her for all your service needs. More

by Kstes

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eoin Walshe

Dec 21, 2023 -

Lehigh Valley Acura responded

We're glad to know that Chelsie was able to assist you effectively with your service needs at Lehigh Valley Acura. Your recommendation means a lot, and we hope to see you again down the road!

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