Ray Novak
Ray Novak at MotorWorld Chrysler Dodge Jeep

Ray Novak

Brand Manager

MotorWorld Chrysler Dodge Jeep

150 MotorWorld Drive
Wilkes Barre, PA 18702

4.6
31 Reviews
4.6

31 Reviews

Write a Review

31 Reviews of Ray Novak

July 16, 2024

Dealership Rating
Employee Rating

It was an awesome experience dealing with Scott Colombo. His knowledge of the vehicles was very impressive. I would recommend Scott to anyone that is in the market for a vehicle. More

by Shiffer615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Colombo

Jul 16, 2024

Shiffer615 responded

It was an awesome experience dealing with Scott Colombo. His knowledge of the vehicles was very impressive. I would recommend Scott to anyone that is in the market for a vehicle.

July 09, 2024

Dealership Rating
Employee Rating

I have never experienced a facility as unprofessional as this one. The entire system is a disaster. More

by Ed Shannon
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Alliyah Mann, Robert Slovik

Jul 16, 2024

MotorWorld Chrysler Dodge Jeep responded

Mr. Shannon, Thank you for your feedback about MotorWorld Chrysler Dodge Jeep RAM. If you would like to discuss this further, please contact our Customer Relations and Compliance Manager, Shelley Puzzetti at 570.820.6962 or Spuzzetti@MotorWorldGroup.com.

April 29, 2024

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Fantastic experience! Aliyah and the team were great. Would definitely recommend to others. Very satisfied More

by JN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alliyah Mann

May 02, 2024

MotorWorld Chrysler Dodge Jeep responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

February 29, 2024

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Thank you, Ray! I was great dealing with you and staff. You were extremely helpful and we certainly appreciated your time. I wouldn't deal wth anyone else. More

by Bigdogmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mackayla Cottone

Mar 03, 2024

MotorWorld Chrysler Dodge Jeep responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 20, 2024

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good dealer . good people .15 words takes time do you want to pay me for my time ?? More

by martinitowing
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Christianson

January 31, 2024

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Raymond Novack and the entire team at Motorworld were fantastic. I would absolutely shop here again! More

by chris.taff139
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damon Little

Feb 02, 2024

MotorWorld Chrysler Dodge Jeep responded

Hi Chris, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 28, 2023

Dealership Rating
Employee Rating

Ray is the guy you want handling any and all concerns you may have prior to, during and after your purchase . He is very concerned that your experience at motorworld is a positive one. He makes it happen. Mo More

by Jmurph44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Voitik

Dec 29, 2023

MotorWorld Chrysler Dodge Jeep responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

December 16, 2023

Dealership Rating
Employee Rating

ALLIYAH IS DEFINITELY AN ASSET TO THE COMPANY. VERY KNOWLEDGEABLE AND VERY HELPFUL. SHE SHOULD BE COMMENDED FOR HER HELP. WONDERFUL PERSON ALL AROUND. More

by Michele11m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alliyah Mann

Dec 18, 2023

MotorWorld Chrysler Dodge Jeep responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Dec 19, 2023

Michele11m responded

Wasn't too thrilled with finance as i never had such issues before and it took 3 weeks to get the vehicle. But Alliyah Mann was absolutely wonderful getting us in this vehicle.

August 06, 2023

Dealership Rating

Total lack of communication on management part. My son was going to buy a new Gladiator, told everything was approved, $22k for his trade and needed co-signer's signature on title before picking up More

by bkwert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ray Novack

Aug 11, 2023

MotorWorld Chrysler Dodge Jeep responded

We appreciate your feedback about MotorWorld Chrysler Dodge Jeep RAM and take every review seriously. Our Sales Manager, Ray Novak, talked to your son and addressed the issue with him. If your son has any additional questions or concerns, please have him contact Ray directly at 570.820.6855 or rnovak@motorworldgroup.com. Thank you

Aug 11, 2023

bkwert responded

I asked my son if Ray Novack called. He said no. If Ray Novack called, why would he email congratulating him on his new Gladiator when the loan was disapproved? Why would Ray Novack send another email regarding services for his new Gladiator a week later? So instead of spreading misinformation, just own up to it. I also emailed Ray Novack and he didn't even acknowledge the email.

June 19, 2023

Dealership Rating
Employee Rating

Josh is absolutely amazing to work with (he’s in the Honda department) but will go above and beyond for you and get you any car you want! He’s an amazing person! I’ve gotten multiple cars from Josh and More

by Brimajikes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Spinner

Jun 28, 2023

MotorWorld Chrysler Dodge Jeep responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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