Ray Moore

We appreciated the sales team’s efficiency and low key demeanor. We felt they were capable and honest demeanor. We felt they were capable and honest More

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JBA Infiniti in Ellicott City is the best dealership I have ever worked with. It’s a warm and inviting atmosphere that makes you feel very comfortable. You receive 1 on 1 attention and the sales associate have ever worked with. It’s a warm and inviting atmosphere that makes you feel very comfortable. You receive 1 on 1 attention and the sales associates are super knowledgeable and very helpful, especially Ray Moore! I highly recommend this dealership! More

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I've been dealing with JBA Infiniti since 2008. This is my 3rd vehicle purchased at JBA Infiniti. my 3rd vehicle purchased at JBA Infiniti. More

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Sometimes I stop to see the new models or what is coming in the next year, while waiting for a small repair/car wash. Ray Moore is excellent and knowledgeable and it is a pleasure to work with him...my th in the next year, while waiting for a small repair/car wash. Ray Moore is excellent and knowledgeable and it is a pleasure to work with him...my third car at the dealership. More

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Excellent Customer Service I bought a new Infinity from this dealership a QX60--I love it. Ray Moore was my salesman--he was awesome; as well as; the entire team. I would reco I bought a new Infinity from this dealership a QX60--I love it. Ray Moore was my salesman--he was awesome; as well as; the entire team. I would recommend anyone looking to purchase a new vehicle head to JBA Infinity of Ellicott City More

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A+ Car Buying Experience Ray was great! We had two small children and had no choice but to bring them into the dealership. Ray handled our car buying experience with professio Ray was great! We had two small children and had no choice but to bring them into the dealership. Ray handled our car buying experience with professionalism and character. All of the staff were great to deal with and we appreciate the willingness to accommodate us with our children there. I will recommend J.B.A. Infiniti to anyone looking to buy a new car that wants a hassle free, pleasurable car buying experience. More

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Best Car Buying Experience I leased a new Q50 from JBA and this was the best experience I have ever had. I have purchased a lot of cars in my life, not only was their sales depa I leased a new Q50 from JBA and this was the best experience I have ever had. I have purchased a lot of cars in my life, not only was their sales department extremely professionals, their service department is amazing too. They really care about taking care of their customers. Definitely recommend. More

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Happy with purchase, a little frustrating though When test driving it was noticed the window wouldn't return back up as a bracket was broken. They agreed to fix and deliver next day to us in Virgini When test driving it was noticed the window wouldn't return back up as a bracket was broken. They agreed to fix and deliver next day to us in Virginia, although they seemed a little hesitant at first to want to deliver which we thought was a completely reasonable request to do this considering the circumstances. Anyway, no issues at this point. The problem was that no one was letting us know what was going on. Car didn't arrive the next day as they had to order a part. Fine, but we need to know this. After we were told it would be delivered Friday, I had to call again to get an estimated time. They said they would have it here by early afternoon. Around 4:00 I had to call again, now told it is too late to send a driver and car will be there by 12:00 Saturday. At 12:30, no car...and still no phone calls to me telling me anything. Once again I call and am told the driver left 4 hours earlier. Well, the car eventually arrived within another couple hours. We are happy with the car but what a stressful time trying to get it as the dealer had already cashed our check and no one was keeping us informed. More

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Great experience The sales and finance staff provided a great car buying experience as well as the best price. The process was friendly and didn't take much time. It The sales and finance staff provided a great car buying experience as well as the best price. The process was friendly and didn't take much time. It was a friendly and straightforward process. Ray was very pleasent to work with, and spent a couple hours with us for test drives without putting pressure to buy a car. Great dealership! Regards, Aleksey Gasnikov More

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Great dealership Sales and finance are A 1...recieved a very good finance rate and the customer service was above my expectations. I had all of my concerns addressed b Sales and finance are A 1...recieved a very good finance rate and the customer service was above my expectations. I had all of my concerns addressed by the staff and my purchase was seamless and efficient. More

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