Ray Mkrtchyan
Ray Mkrtchyan at Rusnak Bentley Rolls-Royce
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Ray Mkrtchyan

Sales Manager

Rusnak Bentley Rolls-Royce

285 W Colorado Blvd
Pasadena, CA 91105

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20 Reviews

Dealership Experience

19 yrs, 3 mos

Languages Spoken

Armenian Armenian

English English

not yet
rated

20 Reviews

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20 Reviews of Ray Mkrtchyan

March 27, 2024

Dealership Rating
Employee Rating

Remarkable service and team, I was continuously impressed with how patient and dedicated everyone was. A truly personalized auto buying experience. Best dealership I have been to by far. More

by Vazgen112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sara Adwan

Mar 29, 2024

Rusnak Bentley Rolls-Royce responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Anthony Ziemann General Manager aziemann@rusnakautogroup.com (626) 229-2782 https://www.rusnakmaserati.com

October 05, 2021

Dealership Rating
Employee Rating

awesome dealeraship.. very friendly and professional people working there. koni was very personable and the support staff including upper management and finance were just as helpful and highly-efficien More

by panache00
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyriakos Koniotis

Oct 06, 2021

Rusnak Bentley Rolls-Royce responded

Thanks for sharing the timely visit you had at Bentley Pasadena. We look forward to being of help again next time!

September 10, 2021

Dealership Rating
Employee Rating

Koni and Ray were beyond helpful and did everything in their power to make sure that we got every single thing that we wanted. We are so pleased with how smooth our experience was, thank you so much you g More

by Anee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rickey Williams , Kyriakos Koniotis, Vrezh Zatikyan

Sep 10, 2021

Rusnak Bentley Rolls-Royce responded

Thank you so much for your review! We are glad you had a 5-star experience with us!

Sep 10, 2021

Rusnak Bentley Rolls-Royce responded

Thank you for taking the time to share your outstanding and smooth sales experience with Koni, Ray, and our team! We hope you love your new ride! We truly appreciate your positive feedback, and we are looking forward to working with you again for years to come.

August 17, 2021

Dealership Rating

This has been the worst experience buying a vehicle. Custimer service is great until you buy the vehicle.. I passed on Maserati of Newport to buy from Rusnak. Big mistake. I purchased my vehicle July 1s More

by JOHNSPECTRUMRENETWORK
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kyriakos Koniotis

Sep 06, 2021

Rusnak Bentley Rolls-Royce responded

John, Thank you for bringing your concerns to our attention. I appreciate you bringing the vehicle in to our service department for us to address them. Now that they have been addressed it is our hope that you will very much enjoy your Maserati Ghibli. If you have any further concerns in the future we are here to help. Thank you, Anthony Ziemann | General Manager | aziemann@rusnakautogroup.com

June 25, 2021

Dealership Rating
Employee Rating

Very nice Sales is very friendly. I’m Rusnak customers for many years. More

by Ray S
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Erickson, Nermeen Gawad, Julia Golding, Sharon Moore

Jun 25, 2021

Rusnak Bentley Rolls-Royce responded

It's great to learn our team helped make this an easy car buying experience! Feel free to reach out to us if you need anything. Have a wonderful day!

June 23, 2021

Dealership Rating

V is a cool and helpful guy, patient and knowledgeable, good buy experience. More

by EDWARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clinton Woosley, Vrezh Zatikyan

Jun 24, 2021

Rusnak Bentley Rolls-Royce responded

Hi Edward, thanks for the kind words for our team! We're glad to know your experience was positive. Let us know if there is anything else we can do for you.

June 11, 2021

Dealership Rating

Vrezh was very helpful and the best. I will always return and buy more cars from him. He is very knowledgeable and helpful. It shows that he loves his job. More

by HSAMERICAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vrezh Zatikyan

Jun 12, 2021

Rusnak Bentley Rolls-Royce responded

Hi there, We appreciate your kind words. It is great to know that our team were helpful, knowledgeable and able to assist you. Enjoy your purchase and at Bentley Pasadena we look forward to working with you in the future.

June 03, 2021

Dealership Rating
Employee Rating

A Wonderful experience with Rusnak.Koni and Ray both are A Wonderful experience with Rusnak. Koni and Ray both are very knowledgeable. good service and Problem-solving skills. I will be back for an upgra More

by jimmywen0103
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyriakos Koniotis, Jimmy

Jun 04, 2021

Rusnak Bentley Rolls-Royce responded

Hi Jimmy, Thank you for your positive review. It is wonderful to hear that you had a wonderful experience with Koni and Ray. Thank you for choosing Bentley Pasadena and we look forward to your next visit.

April 29, 2021

Dealership Rating
Employee Rating

Great service form the manager and the salesman and it looks like that I will be back for an upgrade next year Thank you Ray More

by DMISK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rickey Williams

Apr 30, 2021

Rusnak Bentley Rolls-Royce responded

Hi there, thank you for sharing your wonderful review! We're glad to hear you received great service from Ray and our team. We hope to work with you again.

April 17, 2021

Dealership Rating
Employee Rating

Very nice to work with Ricky and Ray answer my calls right a way. Would definitely work with them again! I also would Recommend them to someone else. More

by REC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rickey Williams

Apr 18, 2021

Rusnak Bentley Rolls-Royce responded

Thanks for the great feedback! Honesty, integrity and customer service are our top priorities. We're so glad to learn you had a great experience and we know the future will yield equally great results.

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