Ray Johns

I had a very nice experience at Crisswel this time around including the finance office including the finance office More

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RJ did a great job going through the process with me. Not once was he pushing me to buy but more work with me on what good options I would have. He remember my wife and kids name which showed me he did c Not once was he pushing me to buy but more work with me on what good options I would have. He remember my wife and kids name which showed me he did care and not just another sell. Great customer service and made the environment hospitable. Thanks RJ More

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Ray was an outstanding salesman! He was very polite and respectful! There was no pressure for a sale! He was very polite and respectful! There was no pressure for a sale! More

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RJ was very friendly, didn’t rush us and offered several vehicles to test drive. Was concerned about my upcoming back surgery and my ability to enter and exit various vehicles. It was the most pleasant exp vehicles to test drive. Was concerned about my upcoming back surgery and my ability to enter and exit various vehicles. It was the most pleasant experience I’ve ever had with a car dealership. More

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RJ was responsive and initiated the call in reference to trading in my 2020 Gladiator. We were in the market for a New Wagoneer/Grand Cherokee/Durango as our 2014 Durango was out of warranty and although a trading in my 2020 Gladiator. We were in the market for a New Wagoneer/Grand Cherokee/Durango as our 2014 Durango was out of warranty and although a GREAT car, we were looking to trade up. We had not driven a Wagoneer and other dealers said due to a recall we couldn't. Ray was responsive, allowed me to test drive a Wagoneer, and appraised our Durango. We did not have finance information, however we were preapproved by Chase and knew we could get financing once we decided on which car would suite our needs and budget. I am a long time Jeep customer (1987) and even though the Wagoneer doesn't always receive favorable write ups I have come to rely on CDJR products as this is Jeep #6 and I have other CDJR also. Andrew Thomas gave the information needed for the First Responder Discount (28 years Fire Captain/Paramedic) Diane assisted with the financial portion (quick and Easy). This is the second Criswell purchase (2020 Gladiator Rubicon) and I hope to return in the future for additional purchases. ***Vehicle was purchased for CDJR Dealer More

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Great service and communication! RJ was very responsive from the start! Quick and efficient process, would recommend! RJ was very responsive from the start! Quick and efficient process, would recommend! More

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Made my purchase very easy. I never felt hurried and my salesman (Ray Johns) was very patient and accommodating.. Ray was excellent in every way. He went above and beyond what I I never felt hurried and my salesman (Ray Johns) was very patient and accommodating.. Ray was excellent in every way. He went above and beyond what I expected. There was a large selection of trucks to choose from as well. More

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Have purchased numerous cars from Criswell over the years. Went in looking for 1 car, walked out with 2. RJ was very accommodating, never forced anything. After test driving multiple vehicles, my wife years. Went in looking for 1 car, walked out with 2. RJ was very accommodating, never forced anything. After test driving multiple vehicles, my wife and I walked away with new cars for each of us. More

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Recently purchased 2 cars from RJ and has a great experience!! He was very knowledgeable of the cars we purchased, patient with us as we test drive 5 vehicles, and checked on us during the entire pro experience!! He was very knowledgeable of the cars we purchased, patient with us as we test drive 5 vehicles, and checked on us during the entire process. He stayed late to make sure we had everything we needed before leaving. He was not pushy or salesy at all! We will buy from him again in the future!! More

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Ray was super knowledgeable, friendly, and patient! I'm still weighing my options, but would absolutely recommend working with him. I'm still weighing my options, but would absolutely recommend working with him. More

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