Ray Hildenbrand | Page 18

horrible experience Bought a new car and had problem with it. But the dealer didn't even try to help you fix it! I went to the service a few times. Both service advisers Bought a new car and had problem with it. But the dealer didn't even try to help you fix it! I went to the service a few times. Both service advisers and manager keep saying the car has no problem!!WT.... Finally, I went to other dealership and they admitted the car has problem. They said they need to called headquarter to see how to fix the problem. And they did fixed the problem!! More

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All I can say is........FAMILY. That's Sloane Toyota Philly! My wife and her family were longtime customers with Sloane Toyota Philly, previously Champion Toyota, when I met her over a decade ago, I was not. How My wife and her family were longtime customers with Sloane Toyota Philly, previously Champion Toyota, when I met her over a decade ago, I was not. However, it did not take long for me to realize why that relationship existed and I bought my next vehicle from them and the next and so on. In this world today it's nearly impossible to find a business you can trust to be consistently fair to you and all those you refer. Well, no matter what your vehicle needs may be, Sloane Toyota Philly answers the call to make the impossible easily possible. I cannot speak highly enough about two leadership individuals of that dealership, Steve Barsky-Sales and Ray Hildenbrand- Service. They both consistently exceed your expectations along with exhibiting genuine hospitality towards you in every engagement. Sure their Sales & Service pricing is great, and almost unbeatable, but it's that genuine hospitality and established trust that puts them way ahead of the pack! Ed Kogan is another asset to that dealership where he has sold me several vehicles in a fair, hassle free and expeditious manner every time! For me, completing this review is the very least I can do to say thank you! Thank you Ray, Steve and Ed!!!! More

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All of my care buys were great! Today I leased my third car lease with Steve Barsky, General Sales Manager by my side. Steve and Sloane Toyota have become like family to me. Whenever Today I leased my third car lease with Steve Barsky, General Sales Manager by my side. Steve and Sloane Toyota have become like family to me. Whenever I walk in to return my lease and switch to a new automobile, I know that I am going to be treated right. Steve and his team take so much time and care with me. I had no idea what kind of car that I wanted to go into this time around. I must have driven half of their stock and each time Steve review my deal with a smile on his face. He knew with my repeated business that I was there to make a purchase. If your a new customer or a return customer like myself, you will become a repeat customer. Every service person that is under Steve holds the same level of exemplary customer service. I can't say enough about the car service and the scheduled maintenance. They are second to none. My car always is returned working well. I would highly recommend Sloane Toyota to anyone who is seeking a beautiful car and an even better sales experience. More

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I would like to take this moment to commend and applaud I would like to take this moment to commend and applaud one of Champion Caring Car Salesman, Mike Campisi. This year I trade-in my 96 I would like to take this moment to commend and applaud one of Champion Caring Car Salesman, Mike Campisi. This year I trade-in my 96 4Runner & purchased a Certified Used Toyota Truck. Mike Campisis and his Service Manager, Ray Hildenbrand manged to move a vehicle from one dealership to theirs to work on the sales & improving customer/dealer relationship. I met with Mike Campisis to discus our issues and my concerns. Mike and Ray made my wife and I feel like one of the family. They could not do enough to see that we were happy with our final purhcase. Even when there were some challeneges with the truck initlally, they worked closely with their Key GM Leadership, Jeff Lish, to assure that the realtionship was as important as the sale. They even offered to take the vehcile back if we were not satified over the next few weeks. That shows they are going above and beyond other dealerships to exceed expectations. Mr. Campisi was professional, well-spoken and showed us great respect and concern. Mike worked with us to better understand our needs and what Champion can offer. He showed sincerity and politness throughout the entire process. Mike, Rich and Jeff represented Champion Toyota Company in an exemplary and positive way. This personal touch will always be better way to do business and build a solid future sales base. They deleiver what they promised. They are all to be commeded for a job well done and kudos for showing the human side of the sale business. Champion Toyota should have more “Boots on the Ground” like Mike, Rich and Jeff to drive the future of Champion business, with their personal touch. Sincerley, Walter & Eileen Fiala More

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Very professional. Ray described the work that was needed and the pricing was consistent with his explanation. Specifically, the lube, oil and filter was priced competitively and they check my air fi needed and the pricing was consistent with his explanation. Specifically, the lube, oil and filter was priced competitively and they check my air filter, fluids and other general maintenance items. More

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