Ray Bergh

They helped me do my maintenance and solve my problems by ordering the parts that were not right in my car. ordering the parts that were not right in my car. More

by veronicanarvaezcuervo123 Verified Customer Verified Customer

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The initial experience was good. It was after the car was purchased that all xxxx broke loose. there were issues that I noticed after preaching the car and it was a hard time trying It was after the car was purchased that all xxxx broke loose. there were issues that I noticed after preaching the car and it was a hard time trying to get back in to have them fixed. Then the check engine light came on, made the appointment and told him that's what I was coming for and was rudely turned away and told that they would not look at my car. If I could return the car and get my money back, I would It's been a horrible experience post purchase. I just know the next car that I get will not be from here. It felt like oh y'all were all nice because I was buying the car and now that I've gotten in the car okay, who are you and that's not my problem. Also, we asked the Financial person that was helping us finalize the purchase to make sure that it was at the 6% interest rate promised it was signed everything and now that we're looking over everything it is not at 6% 7% interest rate that's a horrible feeling to know once again feels like a bait and switch. More

by khia Verified Customer Verified Customer

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Very professional and helpful in assiting with needs also very informative about different issues would recommend very informative about different issues would recommend More

by toned74 Verified Customer Verified Customer

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The service was great as always. I APPRECIATE no long wait time. Will see them the next visit. I APPRECIATE no long wait time. Will see them the next visit. More

by dolores.mathers Verified Customer Verified Customer

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They are awful. Never fulfill promises - had trouble when purchasing my car and went back for service just to have service agent promise that I'd get a free service Never fulfill promises - had trouble when purchasing my car and went back for service just to have service agent promise that I'd get a free service with a good review to Kia but since I've given a review, they don't respond. More

by SAICHAD96 Verified Customer Verified Customer

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I had a great experience @ ALM South! ! I really had a good experience! Thank you ! I really had a good experience! Thank you More

by georgeamerson0723 Verified Customer Verified Customer

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I always get my car maintenance completed with ALM and they have been professional when working on my car. they have been professional when working on my car. More

by maybeyoung0525 Verified Customer Verified Customer

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ALM Car Repair invoiced me for over $7000 to replace the engine in my 2018 Lincoln MKZ. I took my car to Signature Auto, and the engine is fine. I just needed a tune-up. I wasted $199 on a bogus diagnosti engine in my 2018 Lincoln MKZ. I took my car to Signature Auto, and the engine is fine. I just needed a tune-up. I wasted $199 on a bogus diagnostic test. More

by vbwalke Verified Customer Verified Customer

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Never answer the phone Noone return your call my car drop off I had to go there to talk something after two days of calling. off I had to go there to talk something after two days of calling. More

by nickaleta03 Verified Customer Verified Customer

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Kia Representatives was patient professional in accuracy of customer support .As a Kia Optima owner I'm happy with The recall repair service. of customer support .As a Kia Optima owner I'm happy with The recall repair service. More

by K420SAGE Verified Customer Verified Customer

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