Ray Bedell

Everything went well and staff was helpful and courteous. Waiting room was comfortable. Coffee choices was good. Waiting room was comfortable. Coffee choices was good. More

by vadney595 Verified Customer Verified Customer

Report | Print

Excellent mechanics and excellent customer service they always do a great job.very knowledgeable and professional always do a great job.very knowledgeable and professional More

by RICHVASQUEZ71 Verified Customer Verified Customer

Report | Print

Enjoyable. Professional environment. All people are attentive to the customer’s needs. Thank you! Especially Mike Iafante. Professional environment. All people are attentive to the customer’s needs. Thank you! Especially Mike Iafante. More

by GAILCLEMMER2447 Verified Customer Verified Customer

Report | Print

I was extremely disappointed in the service that was provided.. I brought my car in because the convertible top hydraulic system was malfunctioning and the air conditioning was not blowing through the provided.. I brought my car in because the convertible top hydraulic system was malfunctioning and the air conditioning was not blowing through the main vents in the center of the dashboard. After a $675 estimate to diagnose the issues, I received another estimate for $2136 to address the problems. They kept my car for two weeks. They told me that the a/c would require at least $5000 (plus whatever parts were needed) to fix- I declined. When I picked the car up, neither of the problems had been fixed! The car was in the exact same condition as when I left it. The service manager and the mechanic both had the same excuse ( they said the car was 30 years old - I pointed out that it’s a 1999 so that’s 25 years but they shrugged it off). I was charged $2136 and the car was returned to me in the exact same condition as when I dropped it off! To say that I was ripped off would be an understatement! They said the fixed the seal on the hardtop but they didn’t replace it ( just shoved it back into place. $2136 for such lousy service is a joke. I wonder if the owner of the dealership knows how incompetent his people are. More

by skipgarrett Verified Customer Verified Customer

Report | Print

Always thorough, tow truck drivers don’t get enough credit for their jobs. Don’t have loaner cars. credit for their jobs. Don’t have loaner cars. More

by Kyleebear!1 Verified Customer Verified Customer

Report | Print

Of the six line items that I had addressed and paid $2400 for, two of them were not fixed properly and it’s like nothing was done to them at all… Unfortunately, I drove the car to Texas so I can’t bring it b for, two of them were not fixed properly and it’s like nothing was done to them at all… Unfortunately, I drove the car to Texas so I can’t bring it back. I’m completely unsatisfied More

by Johnny C Verified Customer Verified Customer

Report | Print

Professional, prompt, greeting is the most welcoming. I would recommend taking your vehicle to get serviced here. I would recommend taking your vehicle to get serviced here. More

by TREYDIMI1010 Verified Customer Verified Customer

Report | Print

Great customer service and appointment was easy to schedule. Maintenance service was very quick and professional. schedule. Maintenance service was very quick and professional. More

by Dina Verified Customer Verified Customer

Report | Print

This is the Best Mercedes deal ship I have ever been to. In and out like it should be. In and out like it should be. More

by bl0 Verified Customer Verified Customer

Report | Print

Our service rep Mike Iafante and the service department mechanics always excel with outstanding performance. mechanics always excel with outstanding performance. More

by cudas67 Verified Customer Verified Customer

Report | Print