Rauly Fernandez | Page 14

From a good experience to a bad one! After being so happy about my brand new car, a week after everything changed. I got the car on May 17th, the same night the car kept showing a " low p After being so happy about my brand new car, a week after everything changed. I got the car on May 17th, the same night the car kept showing a " low pressure tired" message ( TPMS). I went to a gas station and some of the tires had more pressure and I fixed it. The next day, the car showed me the same message and I decided to contact the guy who sold me the car. He said that was normal for a car that was parked for a long time. A week after I got a flat tire. I changed the tire and went to the service station. The guy over there was very nice and he explained to me that it was a patch and they were going to fix it. An hour later, he came back saying " I don't have good news" and he showed me a huge metal piece that was on the tire and they didn't even know what it was ( I saved the piece and still have it) i told him the story about the TPMS message and he told me to go across the street to speak to the manager and the guy that sold me the car because it was just a week old. I spoke to the manager ( Clay) and then he said that they only thing he could do for me was giving me a discount. Ok fine, I have to pay for it, I'll do it. After he said that he said he was feeling really bad about it and that he wanted to do something for me and took money out of his pocket and said " I'll give you the difference" what an offensive way to fix my problem. But that's not it. When I was about to leave he said again he was feeling really bad and If i didn't want the money he could take me out to dinner!!! Ok, this guy saw me a week ago with my kids and my husband looking for a car and getting the car! What is wrong with him??? I'm not coming back to that dealer, no! I don't to go to a place when some of the people that works there don't have any respect for their customers. I was out of the country and that's why I'm just writing this review. And Tomorrow I'm going to make a few phone calls too. It's sad that the dealer is looking bad for some of its employees. Very sad! More

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Great experience! We just got a 2017 Honda Civic. We really appreciate how Rauly, our seller took care of us. He really wanted to help! He is very kind and professiona We just got a 2017 Honda Civic. We really appreciate how Rauly, our seller took care of us. He really wanted to help! He is very kind and professional. We didn't feel that he just wanted to sell a car, he wanted to make sure that we were comfortable all the time. Thank you Rauly for all your help!! We are loving our new car! More

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easy and enjoyable Rauly was an excellent salesperson. He listened to what we wanted and showed us everything we asked for and more. wasn't pushy with extra deals. Very Rauly was an excellent salesperson. He listened to what we wanted and showed us everything we asked for and more. wasn't pushy with extra deals. Very knowledgable and answered all our questions. It honestly felt like he treated us like family. More

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Leased New Vehicle and Honda purchased old leased vehicle Rauly came to us with a program where Honda would purchase our older leased vehicle and allow us to lease a 2017 Pilot at the same payment. He explain Rauly came to us with a program where Honda would purchase our older leased vehicle and allow us to lease a 2017 Pilot at the same payment. He explained everything thoroughly and I was skeptical that the deal was exactly as he said it was. However, it was true. Honda purchased our older lease and allowed us to lease a 2017 at the same payment amount. Rauly was professional and provided us with all of the necessary information. He even helped us with new features on the new vehicle. A wonderful experience and we couldn't be happier. More

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Friendly The Staff was friendly, helpful and knowledgeable. They have excellent customer service skills. They were also Willing to work within my budget. I w The Staff was friendly, helpful and knowledgeable. They have excellent customer service skills. They were also Willing to work within my budget. I would recommend the dealership to my friends and family. More

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Good deal. No hard sell. I have bought 6 cars at Atlantic Honda. They always give me a good deal. They have sales people who listen to what you want and the finance people are I have bought 6 cars at Atlantic Honda. They always give me a good deal. They have sales people who listen to what you want and the finance people are not too pushy with the extras. More

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2017 Honda Accord It was a pleasure to buy a car at Atlantic Honda. The service was exceptional and the prices very competitive. I would highly recommend visiting them It was a pleasure to buy a car at Atlantic Honda. The service was exceptional and the prices very competitive. I would highly recommend visiting them if you are looking to purchase/lease a honda. More

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GOOD EXPERIENCE I'M A FIRST HONDA OWNER, THE SALESMAN MADE THE EXPERIENCE EASY TO SELECT WHICH CAR WAS GOING TO BE GOOD FOR ME AND MY FAMILY. I'M A FIRST HONDA OWNER, THE SALESMAN MADE THE EXPERIENCE EASY TO SELECT WHICH CAR WAS GOING TO BE GOOD FOR ME AND MY FAMILY. More

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atmosphere friendly, everyone helpful It was a more pleasant experience than I have had purchasing a car in many years. Everyone was friendly and made a great effort to assist me. It is a It was a more pleasant experience than I have had purchasing a car in many years. Everyone was friendly and made a great effort to assist me. It is a dealership I would recommend. The salesperson made every effort to help me in every way. More

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Worth the Drive I live out of state but my brother has been dealing with Joey Naim for years and suggested I call him. The transaction could not have gone any smooth I live out of state but my brother has been dealing with Joey Naim for years and suggested I call him. The transaction could not have gone any smoother, absolutely worth the drive, everyone at Atlantic Honda was fantastic. Thank you More

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