Raul Polanco
Used Car Sales Manager
Reed Jeep Chrysler Dodge Ram
7020 W. Frontage Rd
Merriam, KS 66203
Languages Spoken
English
Spanish
5 Reviews
Write a Review5 Reviews of Raul Polanco
April 23, 2024
We have followed Liz from Olathe Jeep to her present location at Reed Jeep. We absolutely love her! She is on the ball and full of energy. She just wants to please her customers and does so. I’ve lost t location at Reed Jeep. We absolutely love her! She is on the ball and full of energy. She just wants to please her customers and does so. I’ve lost track of how many cars we have purchased from her. She goes above and beyond!’ Thanks Liz, we’ll see you at our next purchase!! Mike and Karen Sires More
Other Employees Tagged: Kent Rose, Liz McMullen
October 07, 2022
I would highly recommend Reed Jeep to anyone. Chris Jones was my salesman and he was always courteous and attentive to my questions. After I purchased my vehicle (used) I noticed several hail Chris Jones was my salesman and he was always courteous and attentive to my questions. After I purchased my vehicle (used) I noticed several hail dings. I let the dealership know and they took care of it at no extra charge. I was very appreciative of their level of professionalism and quality of care they give their clients. Thank you to the entire Reed Jeep team! I am thrilled with my vehicle and will happily send anyone I can your way! More
Other Employees Tagged: Chris Jones, Kent Rose, Will Thompson
May 24, 2022
I have a few people are Reed Jeep that need Recognized. Rae Ellis made the Car buying portion super easy and fast, He stayed late for us to come look at the vehicle and had all of our paperwork ready to Rae Ellis made the Car buying portion super easy and fast, He stayed late for us to come look at the vehicle and had all of our paperwork ready to go when we decided to go ahead with the purchase. Shortest amount of time I have ever spent in a dealership. Unfortunately, at no fault to the dealer, on our way home we noticed the transmission had a shudder to it. Which made us very concerned and not sure if we wanted to keep the vehicle. We called first thing the next morning, and let them know our concerns, we took it back to them and they put us in a loaner vehicle while they looked into it. While it has been in service we have been working with Raul - Sales Manager, Greg the Service Manager and Frank the Service Advisor. They have all been fantastic at keeping me updated and answering all of my questions I have had. Frank has called and sent messages with each update, I truly appreciated knowing what was going on each day. The Vehicle needed a transmission to resolve its issue. They got it approved with Zurich to have it replaced and I should have my vehicle back within the next week. (So process is taking a little less than 2 weeks - Not bad considering what the vehicle needs). So 10/10 Recommend the Sales Department and Service Department for any vehicle needs. Thank you again. More
Other Employees Tagged: Greg Mccall, Rae Ellis , Frank Bailey
February 03, 2020
Dishonest The sales person was nice but the dealership is dishonest. We purchased a used car from them, that was advertised as "non-smoking". When I first l The sales person was nice but the dealership is dishonest. We purchased a used car from them, that was advertised as "non-smoking". When I first looked at the car it was very cold and I couldnt smell anything. The day of purchase we started noticing an old smoke smell. As the day got warmer, the smoke smell got stronger and stronger. It was clear that the car WAS smoked in. I dont know if it was by a previous owner or by a dealership employee. We immediately contacted the dealership. They stated that "there is no return policy on a used car". The sales manager also stated "they didnt need to do anything because we purchased the car" My advice to you is DONT BUY a car from this dealership. Reed Jeep is dishonest, reminding us why Car Salesmen are disliked and not trusted. The positive reviews are not reflective of my experience with Reed Jeep. More
Other Employees Tagged: Steve Schulte, The sales manager
August 13, 2019
Lucky find! We were so lucky to come across a rare find on a “used” 2018 Dodge Durango SRT. We had never been to the Reed dealership before, yet were impressed wi We were so lucky to come across a rare find on a “used” 2018 Dodge Durango SRT. We had never been to the Reed dealership before, yet were impressed with the customer service and flexibility. We will definitely shop at this dealership Again for future car buying needs. More
Other Employees Tagged: Clayton Mark