Raul Martinez
Raul Martinez at Diamond Buick GMC Cadillac Palmdale
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Raul Martinez

Sales Manager

Diamond Buick GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

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4.0
38 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

Training and motivation

4.0

38 Reviews

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38 Reviews of Raul Martinez

November 16, 2024

Dealership Rating
Employee Rating

Great service from start to finish. Representative was extremely kind and respectable and the service was properly taken care of. More

by mefrred
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 19, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We truly appreciate your kind words about the service you received at Diamond Buick GMC Palmdale. It's great to hear that our representative was kind and respectful and that your service was taken care of properly. We look forward to welcoming you back next time! Sincerely, The Diamond Buick GMC Palmdale Team

August 29, 2024

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I have purchased two diesel trucks from this dealer and have enjoyed all the interactions over the years. Super communications with the service department and sales personnel. I will continue to be be a c More

by REG7CHOIRBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Ladjevardi

Aug 30, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We truly appreciate your loyalty to Diamond Buick GMC Palmdale and are thrilled to hear about your positive experiences with our service department and sales personnel. It's always a pleasure to assist customers like you, and we look forward to serving you for many more years to come. Don’t hesitate to reach out to us anytime you need assistance! Sincerely, The Diamond Buick GMC Palmdale Team

August 16, 2024

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They took very good care of us and they took care of my wife’s Cadillac More

by JPUENTES59
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Armando Navarro

Aug 17, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience with us at Diamond Buick GMC Palmdale. We're glad to hear that you and your wife received excellent service for her Cadillac. We look forward to assisting you both again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

August 14, 2024

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They sell me a gmc Yukon that was involved an accident they fixed before they sell it to me but they never told us anything I still have to deal with them because since the day 1 they don’t want to take r More

by aracelijimenezvr
Service Price Transparency
Workmanship
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Recommend Dealer
No
Aug 15, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, and we appreciate your feedback. Please reach out to us directly so that we can address your concerns regarding the vehicle's condition and the owner's manual. We value your input and want to ensure we resolve these issues for you. Thank you for bringing this to our attention, and we hope to hear from you soon. Sincerely, The Diamond Buick GMC Palmdale Team

July 21, 2024

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I walk in the the dealer looking for a truck I was interested in. I was greeted with friendly salesmen that help me with my questions and the vehicle I wanted. Long story short they gave me a fantasti More

by Anthony Gomez
Sales Price Transparency
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Recommend Dealer
Yes
Jul 23, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale, Anthony! We are thrilled to hear about your positive experience finding the truck you wanted and receiving fantastic pricing and financing. We strive to provide a smooth and efficient process, and we are glad it met your expectations. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely and enjoy your new truck! Sincerely, The Diamond Buick GMC Palmdale Team

July 02, 2024

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People where nice and we got a good deal. We were very happy with the car we bought More

by robertfcacho
Sales Price Transparency
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Recommend Dealer
Yes
Jul 03, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, Robert. We are pleased to hear that you found our team nice and the deal satisfactory. At Diamond Buick GMC Palmdale, we strive to ensure our customers drive away happy with their new vehicles. We appreciate your feedback and look forward to serving you again in the future. See you next time! Sincerely, The Diamond Buick GMC Palmdale Team

May 24, 2024

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My worst experience was with Manny he was so unprofessional and so rude never in my life had that type of experience More

by Edevelel04
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Recommend Dealer
No
May 28, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback. We are truly disappointed to hear about your experience with us. Providing excellent customer service is our priority, and you did not receive that on your visit. We value your feedback and would like the opportunity to address your concerns. Please feel free to reach out to us at Diamond Buick GMC Palmdale so we can work towards a resolution. Sincerely, The Diamond Buick GMC Palmdale Team

March 29, 2024

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Takes to long help the customer and not all clerks are helpful when you help for help More

by jdvmojave76
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Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to contact us to discuss this further. Sincerely, The Diamond Buick GMC Palmdale Team

March 28, 2024

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I waited 30 minutes at the salesman desk before I was even checked in but good service once I was checked in. More

by jhernandez101
Service Price Transparency
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Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Diamond Buick GMC Palmdale Team

March 27, 2024

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Employee Rating

New service manager is great! I forgot his name but his professionalism and patience sets him apart from what I usually get from an automotive repair shop. He’s definitely an asse More

by JONES.ANTHONY2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Ladjevardi

Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

Anthony, thank you for taking the time to share your feedback. Each employee is a valued member of the Diamond Buick GMC Palmdale team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Diamond Buick GMC Palmdale Team

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