Raul Bejarano
Raul Bejarano at Henry Brown Buick GMC
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Raul Bejarano

Service Advisor

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9
23 Reviews
4.9

23 Reviews

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23 Reviews of Raul Bejarano

November 03, 2024

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Employee Rating

Jordan Smith in Sales and Brandan in the Finance Dept gave me incredible service, made my transaction totally painless, and were easy to work with. They seem to genuinely care about their customers and c More

by jeffery.s.bartlett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Smith , Brandan

Nov 04, 2024

Henry Brown Buick GMC responded

Hello Jeffery: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 29, 2024

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Employee Rating

Awesome staff, they still took great care of me 3 months after purchasing a used vehicle. More

by DMBILLY80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leoncio Sharpe

Oct 29, 2024

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working Raul, Leoncio, and with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 24, 2024

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Rigo Ramirez was awesome as he walked us through our new Buick Envision purchase. He was both informative and knowledgeable about the car and the purchase process. This is our second purchase thru a Henry B More

by jmeloun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rigo Ramirez, Eiji Pollard

Apr 26, 2024

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rigo and our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 10, 2024

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Spence did an awesome job assisting us in selecting a new vehicle. Took us to the outlying lots to view. Very accommodating thank you More

by thokanson01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas James , Spencer Gamby

Apr 10, 2024

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 22, 2024

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Employee Rating

Inventory is always low or non exsistant. Takes month for loaner repairs take at least 2 weeks parts can take months and even if you have appt for express oil change it can take 3 or 4 hours! More

by MURTON_DAZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dewight Byron, Scott Usher

Mar 27, 2024

Henry Brown Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 19, 2024

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Have been buying cars from Henry Brown dealerships since they were on Main St in Mesa in the 1980's. Always great service, great salespeople and staff. I'll continue buying from them in the future. More

by BKERR4979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas James , James Gutierrez

Jan 19, 2024

Henry Brown Buick GMC responded

Thanks for your feedback on your recent visit to Henry Brown Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 27, 2023

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Joel Price was very easy to deal with there was no pressure helped in any way he could. Heidi Burns in the service department has been very professional and helpful. More

by RPHILAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Martin, Heidi Burns, Joe White , Joel Price

Dec 28, 2023

Henry Brown Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. We will pass along your kind words to Joel and Heidi! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 06, 2023

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Very efficient workers , very helpful, very friendly, professional and make me feel like family . Always answering all my questions. More

by NORAVAV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe White, Dwayne Champion

Apr 07, 2023

Henry Brown Buick GMC responded

Nora, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 31, 2023

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Employee Rating

Liked the car, Jose very knowlegeable about the Terrain. drove 2 of them. Took awhile to come to a price and once we did things really slowed down. Over in finance it looked like alot of people walking aro More

by JBWEST52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rodriguez, Joe White

Apr 01, 2023

Henry Brown Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Apr 03, 2023

JBWEST52 responded

Can't beleive that you do not have my contact information, Spent at leats 2 hours there filling out paper work. I guess you can add this to list also. We tried to look up where we could start making Ppayment to. We looked up GM financial of arizona. I showed a map of the US, and it did not show that there was one in Cockeysvill MD 21030. I did call a number in Az. as no ph. # was liisted on the contract, and was able to get business started.

January 15, 2023

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Employee Rating

Rigo is great to work with and got my new truck ready in record time. Phil was great with the order process. More

by DOBBS5X
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rigo Ramirez

Jan 17, 2023

Henry Brown Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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