Raphael Orozco
Raphael Orozco at D'Arcy Hyundai
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Raphael Orozco

Product Specialist

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

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21 Reviews

Raphael Orozco 33 I've been in sales for 7 years my first year in the car industry. I pride myself in customer service and believe my job isn't done after the car is sold but to still service the customer anytime they need anything. I'm a father to 3 beautiful kids and a husband to a amazing wife. 1 Rottweiler who is as spoiled as my kids. I'm a Football and Soccer coach in my spare time I enjoy shaping the youth in the community. looking forward to seeing you all.

Dealership Experience

4 yrs

Industry Experience

4 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

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rated

21 Reviews

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21 Reviews of Raphael Orozco

September 20, 2024

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Employee Rating

Excellent customer focus & service. Have been doing business with D'Arcy Motors since early 90's and they have never had a problem meeting or exceeding my expectations. More

by j
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience with our online community. We appreciate your continuous business, loyalty and feedback. If there is anything more that we can do for you, please don't hesitate to let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 19, 2022

Dealership Rating
Employee Rating

Was very happy with my Salesman. My 2nd vehicle i purchased. Will see how service turns out. Will Recommend to family and friends. More

by lilabner119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

D'Arcy Hyundai responded

Thank you so much for your feedback. We appreciate your business and loyalty. We are glad you continue to be a part of our D'Arcy Hyundai family and continue to allow us the privilege of serving you. Thank you and Congratulations on your new vehicle! Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 09, 2022

Dealership Rating
Employee Rating

Kept me updated throughout the buying process and delivered a very professional and courteous customer experience. More

by Dblduece
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Campobasso, Isa Romero

Mar 31, 2022

D'Arcy Hyundai responded

Thank you so much for taking the time to share your feedback; we are glad everything went as well as expected while you were here. If there is anything that we can do for you in the future, whether it's for sales or service please let us know. Congratulations on your new vehicle. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 31, 2022

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Employee Rating

I’ve bought all my cars from Terry Darcy’s dealerships and will continue to do so. His staff members are always professional and courteous. I tell all my friends to buy from Darcy. More

by Sherryfarrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Blumhardt

Mar 31, 2022

D'Arcy Hyundai responded

Thank you so much for your feedback. We appreciate your business and loyalty. We are glad you continue to be a part of our D'Arcy Hyundai family and continue to allow us the privilege of serving you. Thank you and Congratulations on your new vehicle! Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

October 13, 2021

Dealership Rating
Employee Rating

Everyone is so nice and friendly. Always willing to help and answer questions no matter how many times you come in before you actually make a purchase. They are like one big family. Would give them 5 star More

by kolecki87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2021

D'Arcy Hyundai responded

Ms. Kolecki, thank you so much for taking the time to share your D'Arcy experience with our online community as it is greatly appreciated it. We are here for you every step of the day and understand making a vehicle purchase a big decision. We are happy that you found a vehicle you really liked and were able to purchase it. As long as you are happy, we are happy. Congratulations! Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

July 28, 2021

Dealership Rating
Employee Rating

This was by far our best ever buying experience at a Dealership. From our Sales person Raphael Orozco to the finance person it was a seam less and transparent and perfect buying experience. More

by gwallerich
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Segreti

Aug 02, 2021

D'Arcy Hyundai responded

Congratulations on your New Vehicle! Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are happy you were able to experience the D'Arcy Difference. It was our pleasure to work with you and assist you in helping you find a vehicle you really liked to own. If there is anything more that we can do for you, please let us know! Thank you for your feedback and your business. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

May 18, 2021

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Employee Rating

Very greatful 4 this dealership in my area...Me and my family have been buying cars from them for many years now,,,we came from the city in 2004, and been loyal customers since then.....the people that wo More

by SKINNYCANO2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 12, 2021

Dealership Rating
Employee Rating

Great buying experience. Zero pressure environment. Raphael was great. Finance department was quick and didn’t pressure me to buy add ons I didn’t want. Would recommend dealership to friends. More

by ferlayajr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 07, 2021

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Employee Rating

Went in for a test drive and walked out with a 2021 Kona . Thank you Rafael with you patience that I was the last customer of the night. More

by MADRIGALPAULINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gall , Zach Segreti

May 06, 2021

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Employee Rating

Our sales person Rafael O was great! Answered all of our questions promptly. Customer service 5 star! The car had 62 miles left in gas and the car windows were not cleaned well when we left with our new More

by WENTZKAREN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francisco Medina

1

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