Dealership Experience
11 yrs, 3 mos
Industry Experience
11 yrs, 3 mos
Languages Spoken
English
Spanish
5 Reviews
Write a Review5 Reviews of Raphael Escobar
July 18, 2023
Raphael took the time to work with me on my Wrangler lease. He worked with the sales manager Francisco to make sure I received a deal that I was happy with. It's a sellers market so I appreciate Global lease. He worked with the sales manager Francisco to make sure I received a deal that I was happy with. It's a sellers market so I appreciate Global Jeep and these 2 guys not taking advantage of that. More
May 16, 2018
Go to Global for your Chevy. They Rock! My salesman, Jhon Pierre made me and my family feel at ease that a deal would be reached. I found the dealership was eager to accommodate my needs and My salesman, Jhon Pierre made me and my family feel at ease that a deal would be reached. I found the dealership was eager to accommodate my needs and specification. They met my expectation of world class customer service there. I made a great deal with Jhon Pierre and Mgr. Doug. Raphael the technology expert educated me on all the features. I met Bill Bloom when I went back in to pick up my registration and tags, I explained that I had a concern about a my cargo mat. Bill addressed the issue and I had a new cargo mat the very next day! More
Other Employees Tagged: Francisco Chaparro , Jhon Pierre, Doug Shendell
March 05, 2018
Read complete review Got a great deal didn’t think they be able to get the truck into my price range . Alexis was a saint going back-and-forth with me ONLY via email to Got a great deal didn’t think they be able to get the truck into my price range . Alexis was a saint going back-and-forth with me ONLY via email to my work situation and hours . Doug and Raphael Escobar where also very patient and understanding no real pressure however after I came to an agreement of payments without any paperwork via Alexis and then went into meet with Raphael Escobar and Doug. I want to see the truck in daylight and go over a few features again no paperwork sign Raphael wanted me to change insurance and other info before I saw anything from finance department in writing. Finance department did not wanna meet with me right away they want me to pick options such as extended warranty without me seeing how many plans they offered and what the plans covered Jan from finance which is go back-and-forth over the phone thus slowing down the process which requires more questions to be asked by me which then caused more phone calls to be made back-and-forth from one office to another that was approximately 100 yards away . Over all great experience will definitely use again if need arises. More
Other Employees Tagged: Jan Andrade, Alexis Buono, Doug Shendell
February 23, 2018
I got more than expected I initially went in thinking about a few cars to take a look out. They have 5 or more brands there so I figured I could look at a few. Truth be told I initially went in thinking about a few cars to take a look out. They have 5 or more brands there so I figured I could look at a few. Truth be told though my 2012 Malibu (which I loved) had been totalled recently and I really did want another one. I went in looking for a used one and ended up getting a fantastic deal leasing an 2018 Malibu. I got a 12K per year mileage allowance and the car is FANTASTIC. I would not have considered it if Ian didn't show it to me after getting my budget and preference info. He wasn't pushy though which is good. It was between the Malibu and a Nissan maybe. Everybody there was friendly and generally "supportive" if that makes sense. I would recommend them to friends and family for sure. They even helped me deal with the rental car I drove there in. Thumbs up. More
Other Employees Tagged: Alexis Buono, Ian McMahon, Doug Shendell, Carlos Silva
September 02, 2017
Gteat experience. Repeat customer. This is the second car I've bought from Global. These guys are awesome! Everyone is so genuine. They are a straight up, no nonsense dealership. Very This is the second car I've bought from Global. These guys are awesome! Everyone is so genuine. They are a straight up, no nonsense dealership. Very honest and excellent customer service. Antoine is such a great saleman, he never makes you feel pressured or uncomfortable. Doug got ne a great deal. Raphael was so friendly and helpful. He was so patient in showing me all the features of my new Traverse. And Jan made the financing process a piece of cake. He even fought with a bank to get me a better rate. Can't say enough about these guys! I would highly recommend Global to anyone in the market for a new car. A wonderful car buying experience! I will defintely be back again when its time for another new car. More
Other Employees Tagged: Antoine Gratz , Jan Andrade, Doug Shendell