Randy Newton
Randy Newton at Brandfon Honda
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Randy Newton

Service Advisor

Brandfon Honda

515 West Main Street
Branford, CT 06405

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158 Reviews

Randy has 23 years experience at Brandfon autos. He said when he was little "working on cars yourself was normal. You had to know what you were doing." We're happy to have Randy's knowledge on board with us!

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158 Reviews

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158 Reviews of Randy Newton

June 10, 2023

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Employee Rating

Rob people blind. Tell you one thing and do another when you leave dealership. Change paperwork after you leave. When you tell them to cancel certain add ons they don' More

by l.sweeney84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gary Secula

Jun 13, 2023

Brandfon Honda responded

We are sorry to see your negative review. Please know our goal is to provide great customer service and we take reviews like this very seriously. I would like the chance to speak with you to restore your faith in our dealership. At your earliest convenience, please reach out to me directly. -Corey Brandfon, (203)481-1616, cbrandfon@brandfon.com

August 06, 2022

Dealership Rating
Employee Rating

We have purchased and leased a number of Hondas at this Brandfon dealership and Joanne and the team there are always helpful. Joanne is very knowledgeable about the vehicles and goes above and beyond to he More

by d.powers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanne Panzo , Bob Vanalmkerk - really knows the car business! Always very helpful.

June 23, 2022

Dealership Rating
Employee Rating

Terrible. What's the simplest service any mechanic can do? Oil change. 3 times now on 2 different vehicles they overfilled my cars by 1 quart (and inch on the More

by qwerds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Frank

Jun 23, 2022

Brandfon Honda responded

Peter, we are very sorry to see your negative review. We apologize if you have received anything but our 5-star customer service and take reviews like this very seriously. We would appreciate the opportunity to speak with you further regarding your recent visit. At your earliest convenience, please reach out to me directly. -Mimo Curcio, Service Manager, (203)481-1616

January 05, 2022

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Employee Rating

Randy is a liar a big liar I had an extended warranty and my axles were clicking. They said they couldn’t find anything wrong. Randy said his computer was down and the printer is down so they can’t give me a More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 20, 2022

Brandfon Honda responded

Scott, we are very sorry to see your negative review. Please know our goal is to provide great customer service and we take reviews like this very seriously. I would like the chance to speak with you to restore your faith in our dealership. At your earliest convenience, please reach out to me directly. -Corey Brandfon, (203)481-1616

December 17, 2021

Dealership Rating
Employee Rating

Leasing over 7 cars from Joann Panza is always a pleasure. She takes her time to go over all information you need and is very helpful throughout the process. She is the best. More

by Tink
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Joanne Panzo , Christopher Paduch

June 16, 2021

Dealership Rating
Employee Rating

Christopher donofrio was the best salesman ever. He was very patient with us. Made sure our appointment was on time and he took the time to explain everything in detail about the new car. Since it is my da More

by Annetteoneill2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Donofrio

June 05, 2021

Dealership Rating
Employee Rating

I have been going to this dealership for 15 years. The I have been going to this dealership for 15 years. The salespeople and service people are all friendly, and knowledgeable. It is a well maintained b More

by Neeno70
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Donofrio

March 28, 2021

Dealership Rating
Employee Rating

I’ve been having my vehicles serviced there for years staff is knowledgeable and helpful and facility is Is modern and clean. No reason to go anywhere else happy customer for life. More

by dmarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erminio Curcio , Corey

October 15, 2020

Dealership Rating
Employee Rating

Randy is friendly and knowledgeable. He knows what the car needs and tells you in plain language what is required to keep it in top condition. I go to this dealer for service exclusively, and although I More

by BGF27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanne Panzo

July 27, 2020

Dealership Rating
Employee Rating

Very very bad attention the people who work in service BE CAREFUL WITH THE WHEELS RIMS THEY REPLACED FOR USED ONES PLEASE STAY AWAY FROM THIS DEALER!!!!!! More

by Claumar1213
Recommend Dealer
No
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