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161 Reviews of Randy Lammle
June 08, 2025
We've had great experiences working with Walser for three cars over the past ten years! We were very happy to find an AWD Sienna that meets our needs. (Originally we had also considered the Highlander; we re cars over the past ten years! We were very happy to find an AWD Sienna that meets our needs. (Originally we had also considered the Highlander; we realized we still need the passenger and storage capacity that the Sienna offers). This past time was good – the thing that brings it to four stars from five is the focus on the "add-ons", from tire protection to rust protection and extended warranty. We also realize that these are incentives that the sales people have to go through; it seemed there was more of a focus on this now than in the past. We opted out of all of these (we have bought extended warranties in the past, but for this vehicle, it would have been only for another 36k). A lot of time was spent explaining the add-ons, and it was forgotten that we actually did want to add-on a tow package, which could have been included in our financing given our down payment. We ended up adding the tow package at our local small shop, so that worked out just as well. Based on this past experience, it seems like the add-ons have become a larger part of the sales model now than in previous years. More
by maramcleod
Verified Customer
June 06, 2025
Selling the car i love because toyota wasn't able fix my ac on my avalon after paying them $300. They half a$$ diagnosed the car and told me it would cost more to go any further when all they did was labore ac on my avalon after paying them $300. They half a$$ diagnosed the car and told me it would cost more to go any further when all they did was laborer. The tech was good i just think they ran out of time More
by Ryanraisanen59
June 06, 2025
I had my oil changed and transmission serviced, I never received the video of his inspection which I was supposed to have until the next day. When I got home there was a puddle of oil dripping from the bot received the video of his inspection which I was supposed to have until the next day. When I got home there was a puddle of oil dripping from the bottom of truck, I brought it back in the next morning (Saturday) and waisted my 3 hours on Sat morning to find out the mechanic over tightened the oil plug and broke the oil plug gasket. Worse problem now is that I have a 12” diameter oil stain on my concrete driveway which hopefully will fade over time. Not a very good experience (not the first one I’ve had at your dealership. I used to bring my vehicle there every time but have since switched to Burnsville Toyota for service. I have had nothing but good experiences from them. Only reason I came back is to try the new service dept and you had a coupon that was very good. If I were to buy a new Toyota I’m not sure I would even come back to you for pricing, which is sooooo sad cause your sales team was so great to work with. Lastly, I was going to just forget about this experience but you kept sending me survey emails so I figured I had to let someone know. More
by rbeumer0324
June 03, 2025
great service, easy to get an appointment. was pouring down rain and they went out to get my car so I did not have to run out in the rain. the new space was nice but I had to do my work (was t was pouring down rain and they went out to get my car so I did not have to run out in the rain. the new space was nice but I had to do my work (was there for over 4 hours) and there was no place to plug in my laptop on the big tables so had to move to the smaller spaces so not as convenient. More
by lharris30
Dealership Inventory (591 Vehicles)
