Randy Lammle

Courteous and helpful staff. Comfortable waiting area with space to spread out and work. Thorough and excellent car service. Comfortable waiting area with space to spread out and work. Thorough and excellent car service. More

by SUNRISE.LAIN Verified Customer Verified Customer

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The dealership was spotless, and the salesperson was great. The time it takes to complete the transaction was aweful great. The time it takes to complete the transaction was aweful More

by NewMArket Verified Customer Verified Customer

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Pleasant and efficient experience - always happy to bring my car in for service to Walser Honda. my car in for service to Walser Honda. More

by martykauls Verified Customer Verified Customer

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Honda Burnsville used to be the best customer service dealership in the Twin Cities. Sadly, post Covid, this dealership is not the same. Service reps are heads down on their computer systems. Have to wal dealership in the Twin Cities. Sadly, post Covid, this dealership is not the same. Service reps are heads down on their computer systems. Have to walk to desk for service often when driving in for scheduled service. I recently had a B1 service performed. Oil change and tire rotation. I sat in waiting area and was readily available for updates. Was told at the end of service that tires were rotated but they strongly recommended new tires as the tread was very low. So why didn’t they tell me this as I was waiting? I ended up buying new tires after paying for 4 bad tires to be rotated. Very disappointing. The Honda reps in the past would have thought to find me and suggest new tires before rotating old ones. Called my service rep listed on service receipt. Never got a call back. Bought tires at CostCo and received excellent customer service and saved substantial money. Been a huge fan of Burnsville Honda for 30 years so hate to have to post my disappointment. More

by ANNIEGIRL0618 Verified Customer Verified Customer

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Processing my purchase took a long time. Apparently there was only one person doing this job. Apparently there was only one person doing this job. More

by karennkmetz Verified Customer Verified Customer

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Burnsville Honda is the best! Sales to Service. Never a problem - they listen to you! Sales to Service. Never a problem - they listen to you! More

by ebolland Verified Customer Verified Customer

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Oil changed worked out well. Just wish they could have looked at my additional issues Just wish they could have looked at my additional issues More

by blue_devil_mak Verified Customer Verified Customer

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Nice facility. Nice inventory of vehicles. Friendly staff. Easy to work with. Pretty good car buying experience Nice inventory of vehicles. Friendly staff. Easy to work with. Pretty good car buying experience More

by gabejohnson1983 Verified Customer Verified Customer

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Always professional to deal with and did a great job keeping me informed about the vehicle. They’ve built up a strong degree of trust over the years. keeping me informed about the vehicle. They’ve built up a strong degree of trust over the years. More

by mjifill1 Verified Customer Verified Customer

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Very satisfied with my most recent service appointment at the dealership. Staff was courteous and attentive. the dealership. Staff was courteous and attentive. More

by SHIROLE Verified Customer Verified Customer

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