Randy Kropp
Randy Kropp at McDonald GMC Cadillac
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Randy Kropp

Sales and Leasing Consultant

McDonald GMC Cadillac

5155 State Street
Saginaw, MI 48603

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112 Reviews
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112 Reviews

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112 Reviews of Randy Kropp

November 27, 2024

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Employee Rating

Ben and his team really rolled out the red carpet for me and made my car sales swift and painless and I’m super thankful for the seamless transition from my old dangerous car you guys rock ‘n’ roll and I’m More

by Chelseabond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Urbanski, BEN DERUYTER, CRAIG (CJ) JOHNSTON , Alex with the underwriting-love your xxx too. Thank you so much!

May 03, 2024

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They are very transparent with no surprises. Brayden was fantastic. Tom Dexter is the best. More

by keithminda3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 10, 2021

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Randy Kropp was amazing! He got me what I wanted for an amazing price! Thanks so much Randy! More

by Usherla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2021

McDonald GMC Cadillac responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Best, The McDonald GMC Cadillac Team

May 11, 2021

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Employee Rating

Francisco is Rockstar status when it comesTo getting Francisco is Rockstar status when it comes To getting the job done!! Very professional and got me into a car when I didn’t think I was going to be a More

by Jennifer.Gracey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 12, 2021

McDonald GMC Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that Francisco was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, The McDonald GMC Cadillac Team

Oct 22, 2021

Jennifer.Gracey responded

AJ is the most friendly and easy to work with salesman I have ever met! He found the perfect new to me vehicle for me!!!

March 05, 2021

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Randy was very friendly and helped me find exactly what I was looking for. He completed the purchase quickly and gave us a very fair price on our van. Excellent service, would definitely go back for another More

by Belauret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2021

McDonald GMC Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The McDonald GMC Cadillac Team.

December 23, 2020

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Employee Rating

Randy was amazing he did a very good job getting us into our vehicle as well as the rest of the staff will be returning in the future for sure 👍 thanks guys job well done More

by Victor G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leon Washington, Marteen Luna , Cleaning crew !

Dec 23, 2020

McDonald GMC Cadillac responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Randy and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again.

June 26, 2020

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Randy really went above and beyond to help us get into a vehicle. He stayed late and worked very hard to get us into the vehicle we wanted. Highly recommend. More

by Reachable
Recommend Dealer
Yes
Aug 20, 2020

McDonald GMC Cadillac responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Randy went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, The McDonald GMC Cadillac Team.

June 09, 2020

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Randy was great to work with. Helped me find the perfect vehicle in my price range! Made the process easy and stress free. He was honest, friendly and down to earth. More

by julie c
Recommend Dealer
Yes

January 30, 2020

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Randy made sure i was comfortable with the vehicle I purchased. He also Kept me up to date on everything that was going on. Thank you More

by andranay beverly
Recommend Dealer
Yes

November 30, 2019

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Employee Rating

Randy provided great customer service and was able to get me into a 2014 Chevy Cruze. Very happy with the results and will certainly be a return customer. More

by shepherdsadie
Recommend Dealer
Yes
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