Randy Kawanna
Randy Kawanna at Southlake Nissan
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Randy Kawanna

Nissan Service Manager

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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4.7
833 Reviews

I have been in the automotive industry for 34 years, from East Chicago, In and now reside in Crown Point, In, love all animals, enjoy motorcycle riding, fishing, love football.

Dealership Experience

21 yrs

Industry Experience

37 yrs, 8 mos

Languages Spoken

English English

4.7

833 Reviews

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833 Reviews of Randy Kawanna

January 18, 2025

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Service Manager Randy Kawanna and his service team at Southlake Nissan are top notch. I have been a loyal customer for over 30 years. I'm always greeted with a friendly smile by a service advisor. A s More

by mistyblue92
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Recommend Dealer
Yes

Other Employees Tagged: Brian Jensen , Justin Savage and Juan Martinez

Jan 20, 2025

Southlake Nissan responded

Thank you for your loyalty and for sharing such a glowing review! It’s wonderful to hear that Randy Kawanna and the entire Southlake Nissan service team consistently provide top-notch service. Shoutouts to Brian Jensen, Justin Savage, and Juan Martinez for their excellent care and expertise! Your long-standing trust speaks volumes, and we’re thrilled to hear about your positive experience. Southlake Nissan appreciates your vote of confidence! 🚗👏

December 08, 2024

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I always bring my vehicle here for any servicing and have never been disappointed. They do a good job. More

by z2melinda
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado

Dec 09, 2024

Southlake Nissan responded

Thank you for trusting us with your vehicle! We're glad to hear you've consistently had positive experiences. We appreciate your loyalty and look forward to continuing to provide you with excellent service.

December 08, 2024

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I have bought 8 Cars from this dealership and had them all serviced there I have always been very please with the service I received More

by JUDELAUDZ48
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Recommend Dealer
Yes
Dec 09, 2024

Southlake Nissan responded

Wow, thank you for your incredible loyalty and trust! Buying eight cars and entrusting us with their service means the world to us. We're so glad to hear you've been consistently pleased with the service. We'll keep striving to exceed your expectations every time!

December 06, 2024

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The Southlake Nissan Team always provides the BEST service keeping me abreast of any upcoming service needs & ensuring always done right on time. Team is always polite & SUPER friendly!! Always a let More

by mgsuits
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Recommend Dealer
Yes
Dec 06, 2024

Southlake Nissan responded

Thank you for your glowing feedback! We're thrilled to hear that the Southlake Nissan team consistently provides you with timely, friendly, and reliable service. Keeping you informed and ensuring everything is done right is our priority. We're grateful for your loyalty and look forward to continuing to serve you! 🚗😊

December 04, 2024

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Great place to buy a car! Staff is very friendly and knowledgeable. They have a fantastic service department, and very helpful staff. Highly recommend Southlake Nissan, fo More

by starrudd33
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Recommend Dealer
Yes
Dec 05, 2024

Southlake Nissan responded

Thank you for your glowing review! We're thrilled to hear you had such a positive experience with our friendly and knowledgeable staff, as well as our fantastic service department. Your recommendation means the world to us. We look forward to assisting you with your next car purchase! 🚗🌟😊

December 01, 2024

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Southlake Nissan Merrillville has been my go to since I purchased Versa in 2017. The staff is exceptional to work with always every time I bring in my vehicle for regular maintenance. The service is great More

by Carmen2017
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Recommend Dealer
Yes
Dec 02, 2024

Southlake Nissan responded

Thank you for your wonderful feedback! We're honored to have been your go-to since 2017. It's fantastic to hear that our staff consistently provides exceptional service and keeps you informed about your vehicle's needs. Your recommendation means the world to us, and we look forward to continuing to take great care of you and your Versa. 🚗😊

November 25, 2024

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Advisor did Great job everything went like I expected got me the technician I wanted I was very pleased with the performance of their jobs More

by Emilio moreno
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado , Technician Juan Martinez

Nov 25, 2024

Southlake Nissan responded

Thank you for sharing your experience! We're so glad to hear that your service advisor and technician met your expectations and provided excellent performance. It's always our goal to make sure everything goes smoothly for our customers, and we're happy to know that you were pleased with the results. We appreciate your feedback and look forward to assisting you again in the future! 😊🚗

November 21, 2024

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I always have great service here. They have a professional and courteous staff that keep you informed on the progress of your vehicle. More

by afornic
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Recommend Dealer
Yes
Nov 22, 2024

Southlake Nissan responded

Thank you for your wonderful feedback! We're so glad to hear that you consistently have great service and that our team keeps you informed throughout the process. We appreciate your continued trust and look forward to assisting you again in the future!

November 21, 2024

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Good service always when I come in to have my car serviced at your dealership More

by hjjjoyoung0
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Recommend Dealer
Yes
Nov 22, 2024

Southlake Nissan responded

Thank you for your kind words! We're delighted to hear that you consistently receive good service when visiting our dealership. We appreciate your trust and look forward to serving you again! 🚗✨

November 20, 2024

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When you come into this dealership, you are greeted by the staff and excellent care is given to your vehicle without any concerns of whether or not there will be things that were left off. I think that th More

by fdani66931
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Recommend Dealer
Yes

Other Employees Tagged: Greg Chip, Keeten Rippy, Nicholas Barrett, Carlos Maldonado, Brian Jensen, Ken ONeal, Michael Gatton, Richard Powroznik , Joe has been the best guy that I ever had a chance to communicate with since they was Dotson Nissan thanks, Joe

Nov 22, 2024

Southlake Nissan responded

Thank you so much for your kind words and continued loyalty! We're thrilled to hear that you've had such positive experiences with our staff and the quality of service we provide. It's an honor to have earned your trust since the Dotson Nissan days. We truly appreciate your recommendation and look forward to continuing to take great care of your vehicle for years to come!

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