Randy Freeman | Page 2

I was searching for a specific AMG modeled vehicle for some time. Came across the one for me at this dealership, however I am located on the east coast over 14 hours away. Came in contact with salesman Ra some time. Came across the one for me at this dealership, however I am located on the east coast over 14 hours away. Came in contact with salesman Randy Freeman. Randy knew I was hesitant doing the deal over the phone/internet but was quickly able to gain my trust. He did a FaceTime walk around of the vehicle inside and out, answered every txt and call, and quickly gathered any pictures or information I ever requested. We came to an agreement on price and sealed the deal quick and easy. A third party transportation company dropped the ball on getting my trade delivered at a timely manner which in turn delayed my Mercedes from getting to me a few days, this issue had no ties with Mercedes of Columbia or Randy. Even still Randy attempted to make things right by keeping me thoroughly informed and making sure I got some Mercedes gift extras in my vehicle as a surprise when it arrived. His customer service is excellent. Highly recommended. More

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Update: Totally focused on their clients UPDATE : My GLS arrived today in BEAUTIFUL condition. Randy took so much pride in protecting the seats / floor / console etc. The experience ticked of UPDATE : My GLS arrived today in BEAUTIFUL condition. Randy took so much pride in protecting the seats / floor / console etc. The experience ticked off ALL of the positive boxes !!!! My new choice in MB purchase experiences is MB Columbia and Randy as a true professional that actually meets and exceeds expectations ! Thanks MB Columbia for "delivering" a premium product and premium customer experience !! Updated - 10/31/19 _______________ Outstanding dealership and personnel. Purchased a GLS from Randy Freeman and Danh . This deal is "in delivery phase" long distance (1000 miles) purchase in which I never drove , inspected , missed the new car smell - however the deal was executed over the phone and FedEx' ing paperwork ! Hard to explain how trustful I have remained in the store safeguarding my investment and doing all the "right" things to keep my anxiety to a bare minimum (note: did I mention this was through my hospital stay and now recovery period 🙏). To summarize: if this store can pull off major purchases remotely with this much finesse , imagine how local clients are treated 👍. Looking forward to my delivery of 2019 GLS450 More

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Superb as always! I buy a few cars a year from David and Mercedes-Benz of Columbia. They always give me the best price and trade-in value! Thank you for always treating I buy a few cars a year from David and Mercedes-Benz of Columbia. They always give me the best price and trade-in value! Thank you for always treating me with the upmost respect. Keep up the good work! More

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Fabulous service! Randy was incredible to work with. He took his time and make sure we chose the perfect vehicle to suit me and my family. Thanks Randy! Randy was incredible to work with. He took his time and make sure we chose the perfect vehicle to suit me and my family. Thanks Randy! More

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Awesome experience. Randy Freeman made the process easy, quick and I feel like I was treated fairly and received a great deal. I would highly recommend Randy for your ne Randy Freeman made the process easy, quick and I feel like I was treated fairly and received a great deal. I would highly recommend Randy for your next vehicle purchase. More

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Excellent customer service They understand your needs on the budget and requirements and give you the perfect car for your needs. I got the best car i wanted within my budget ra They understand your needs on the budget and requirements and give you the perfect car for your needs. I got the best car i wanted within my budget range More

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Great service Clean, friendly, welcoming environment. My sales representative was welcoming from the start. I was able to get a deal that worked within my means. Gr Clean, friendly, welcoming environment. My sales representative was welcoming from the start. I was able to get a deal that worked within my means. Great service. More

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If you’re in the market for a Mercedes, purchase it in COMO! I was very impressed with the MBCOMO dealership. The staff really puts the customer 1st from the time you walk through the doors of the dealership. Th I was very impressed with the MBCOMO dealership. The staff really puts the customer 1st from the time you walk through the doors of the dealership. The staff is very knowledgeable about the Mercedes Benz brand. All of my future Mercedes Benz purchases will happen in COMO! More

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Randy rocks! Car buying experiences can be painful, but Randy and the staff at Mercedes of Columbia made the experience easy and enjoyable! I am so happy with my n Car buying experiences can be painful, but Randy and the staff at Mercedes of Columbia made the experience easy and enjoyable! I am so happy with my new car and the service that comes with it! Highly recommend buying a car from Randy and the team at Mercedes of Columbia!! More

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