Casey Wilson
Casey Wilson at Mercedes-Benz of Columbia

Casey Wilson

Service Advisor

Mercedes-Benz of Columbia

1710 Interstate 70 Dr SW
Columbia, MO 65203

4.8
16 Reviews
4.8

16 Reviews

Write a Review

16 Reviews of Casey Wilson

August 31, 2026

Dealership Rating
Employee Rating

Service was rendered as expected. Professional and courteous personnel is always present while dealing with Mercedes Benz dealership. More

by LTB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: George Emerson, Kyle Lawrence

Aug 31, 2026

Mercedes-Benz of Columbia responded

Thank you for the five-star rating! We’re glad our service team could deliver the professional, courteous care you expect for your Sprinter 3500.

August 30, 2026

Dealership Rating
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by DOCANDDESIGN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Lawrence

August 30, 2026

Dealership Rating
Employee Rating

Buying a vehicle is something I dread, I dislike the process. Kofi and the entire team at MB of Columbia made this process as painless as possible. They are genuinely warm and welcoming. They remember w More

by rleiva2
Service Price Transparency
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Recommend Dealer
Yes
Aug 30, 2026

Mercedes-Benz of Columbia responded

Your mention of how Kofi and our team remember and welcome you underscores our commitment to personalized care. Hearing that the service on your Mercedes-Benz GLS 450 and your purchase experience were hassle-free means a lot to our team.

August 28, 2026

Dealership Rating
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Casey and George are wonderful people. Customer service is absolutely outstanding. I wouldn't consider going to any other dealership, they take such good care of my car and me that I don More

by LAURAG1205
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Emerson

Aug 28, 2026

Mercedes-Benz of Columbia responded

Hearing that Casey and George provided outstanding care for your GLC 300 means a lot to our service department. We’re honored you trust our team with your vehicle’s service needs and look forward to keeping it in top condition.

August 24, 2026

Dealership Rating
Employee Rating

The service department staff are responsive, respectful, professional, knowledgeable and friendly. I would not take my vehicle anywhere else to be serviced. I love the fact that my car is cleaner inside and More

by sanibeljudy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Lawrence

Aug 24, 2026

Mercedes-Benz of Columbia responded

Knowing you felt well cared for by our attentive, expert service team means a lot to us. We’re also delighted your CLA 350 was returned spotless, and that our loaner vehicles, tidy sales floor, waiting area and service bays contributed to a comfortable visit.

August 22, 2026

Dealership Rating
Employee Rating

We brought out vehicle to be fixed as it had a cam sensor code and misfire then while there water pump started leaking, picked it up last night Friday August 21st and drove an hour away and check engine ligh More

by welkerm650
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: George Emerson, Kyle Lawrence

Aug 27, 2026

Mercedes-Benz of Columbia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

August 21, 2026

Dealership Rating
Employee Rating

I appreciate always being able to call and get a speedy response to whatever is going on with any/all car service I need. I’ve been a loyal customer since moving here in 2010. 😊 More

by BENDIEW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony

Aug 21, 2026

Mercedes-Benz of Columbia responded

Our service department takes pride in providing prompt assistance whenever your Mercedes-Benz M-Class needs attention. Knowing you’ve trusted us since 2010 means a great deal to our team.

August 20, 2026

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Employee Rating

Excellent, professional, courteous, efficient, friendly service staff. George and Casey are great. Thanks for the loaner car. More

by cmmanleystl
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Emerson , Greg Woods in sales

Aug 20, 2026

Mercedes-Benz of Columbia responded

We appreciate you recognizing Casey and George for their friendly, professional service. Knowing the loaner car was helpful makes us glad we could service your AMG GLC 63 efficiently.

August 19, 2026

Dealership Rating
Employee Rating

Good customer service, easy to get an appointment and get all questions answered. Clean and a comfortable invited waiting room. More

by ALBENNETT1985
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 19, 2026

Mercedes-Benz of Columbia responded

Your GLB 250 is in great hands with our service department. Hearing that scheduling an appointment was simple, your questions were fully addressed, and our waiting area was clean and inviting means a lot to our service team.

August 19, 2026

Dealership Rating
Employee Rating

Excellent service. Nice loaner car. Kept me informed of progress. Followed up a couple of days later. More

by graysonkabler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Lawrence

Aug 19, 2026

Mercedes-Benz of Columbia responded

Our service team enjoyed providing a loaner for your Mercedes-Benz GLC 300 and keeping you informed throughout the process. Hearing that our updates and follow-up were helpful means a lot to us.

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