Randy Figueroa

Where do I begin. Let’s keep this simple and to the point. I bought a 2023 jeep Cherokee used with 9500 miles. Stupid me thinking I would get a car that was certified Let’s keep this simple and to the point. I bought a 2023 jeep Cherokee used with 9500 miles. Stupid me thinking I would get a car that was certified and checked before being sold. I notified the salesman day 1 of an issue. The dealership “attempted” to fix the problem. Allegedly misdiagnosed it and the problem persisted. They took the car and gave me a loaner after making me wait for almost 6 hours. To then get a call that the car was ready. I picked up the car drove it off the lot and I thought it was good till the next day. I called and let them know it was making the same noise. Thankfully they said I can bring the car back that Thursday but I had to work. Backtracking a little bit. I spoke the finance person who signed the car to me. He is pretty funny, thinking I wouldn’t check the paperwork before signing. Tried to deceive me but was ultimately pissed he couldn’t make his 3k on selling me and extended warranty. . So Monday comes around. I call the service department and explain that the vehicle needs the service bad. I also explained that I couldn’t be able to drop the car and not have another loaner. A few Ubers later at 50+ dollars isn’t easy. I was told they would speak to a manager and get back to me. Wednesday comes (today) I reached out again and got the same answer. Funny thing is, I get a text (generic) from The service manager asking me to rate my latest service. They haven’t seen the car. Long story short. I have had the car about a month and it’s going to have to get repairs for a third time. I left a similar review on carfax, it warranted a response from the up north location. I left a message there as well but no response. Don’t leave a message and when someone reaches out you don’t respond back. That’s not good business practice. If you can stay away from this dealership, do it. This is the worst experience I have had. I’m basically paying for a parking spot holder. More

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Great customer service on point and Reliable took care of me and I got exactly what I wanted it of me and I got exactly what I wanted it More

by JONATHAN_MERCADO Verified Customer Verified Customer

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Great service and great people r r r r r r r r r r r r r r r More

by danielvargas174 Verified Customer Verified Customer

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Grear service , car is running perfect i will service my car here again all the time car here again all the time More

by angelojimenez19 Verified Customer Verified Customer

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This dealership keeps putting up a vehicle on their website but when asked to purchase it they either say the vehicle isn't available or want to add extraordinary extra charges to the online sale price website but when asked to purchase it they either say the vehicle isn't available or want to add extraordinary extra charges to the online sale price. I had the misfortune of dealing with this dealership on a 2019 Mazda CX-5 Grand Touring they had advertised online. I talked to several sales representative and managers about this vehicle. I finally got a out the door price from a sales Manager Tommy but he then made it so I couldn't contact him. Then when I finally got ahold of him. I was informed the vehicle had a deposit and ready for it sale. A week later the Mazda CX-5 Grand Touring was listed on their site. I called and was told there was still a deposit on it but they put it on their website regardless of customer purchasing. He then told me it can take up to two weeks for financing to get finished. Also this 2019 Mazda CX-5 Grand Touring Eternal Blue Mica color has been on the website for months and keeps disappearing and reappearing. When trying to talk to a sales representative or manager they again tell me the vehicle isn't for sale or other excuses. More

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Amazing services provided by all the staff, gave me a great deal. very happy with my purchase. great deal. very happy with my purchase. More

by rjanaman Verified Customer Verified Customer

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Great place they work real fast wonderful customer service Now I find a new mechanic shop I will always go to them for services and to the future and hopefully one day I will be able to buy another ca service Now I find a new mechanic shop I will always go to them for services and to the future and hopefully one day I will be able to buy another car fun thank you More

by wilsonrobert590 Verified Customer Verified Customer

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This is the worst experience I ever had as a client in any retailer store. 3 days talking on the phone with different people about a car lease, all of them absolutely unprepared and when I finally gave up any retailer store. 3 days talking on the phone with different people about a car lease, all of them absolutely unprepared and when I finally gave up of buying the car, they seemed relieved ! These guys are a joke. Run away from them ! I’m still waiting to receive the refund of my $500 deposit. Update : Was just informed by PalPal that the refund was issued but not completed, because there were no funds on the issuer account. These guys are crooks ! More

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Hey. Very friendly place. They helped me whit everything. From beginning Mr.Joseph Massiah was very nice .He did very good job. I recommend this place . L Very friendly place. They helped me whit everything. From beginning Mr.Joseph Massiah was very nice .He did very good job. I recommend this place . Like for me very good service. Thanks More

by m.staluszka1 Verified Customer Verified Customer

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We purchased a few trucks from them and they have been nothing but great people to Us. nothing but great people to Us. More

by tonyp9383 Verified Customer Verified Customer

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