Randy Figueroa
Randy Figueroa at Eastchester Chrysler Jeep Dodge Ram
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Randy Figueroa

Product Specialist

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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85 Reviews

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85 Reviews

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85 Reviews of Randy Figueroa

September 19, 2024

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Employee Rating

Where do I begin. Let’s keep this simple and to the point. I bought a 2023 jeep Cherokee used with 9500 miles. Stupid me thinking I would get a car that was certified More

by J mel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 20, 2024

Eastchester Chrysler Jeep Dodge Ram responded

This review is quite concerning to receive. We strive for thorough and timely service, so it's disappointing to hear about your experience. We would like the opportunity to address your concerns directly. Please reach out to our Customer Care team at CustomerCare@EastCJD.com. Thank you.

Sep 20, 2024

J mel responded

I emailed you guys hoping to find a solution. I don’t want this car. It’s unreliable and I cannot afford to put my family in a. Vehicle that could possibly leave us stranded and in danger. I would rather pay more for a brand new vehicle.

December 19, 2022

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Employee Rating

Great customer service on point and Reliable took care of me and I got exactly what I wanted it More

by JONATHAN_MERCADO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Jonathan, it's fantastic to hear that you had a great experience at Eastchester Chrysler Jeep Dodge Ram! Thank you for the 5 stars!

November 04, 2022

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Employee Rating

Great service and great people r r r r r r r r r r r r r r More

by danielvargas174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for supporting Eastchester Chrysler Jeep Dodge Ram with a stellar review!

October 31, 2022

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Employee Rating

Grear service , car is running perfect i will service my car here again all the time More

by angelojimenez19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to assist you with your vehicle! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your experience with our team. Safe travels ahead!

August 26, 2022

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Employee Rating

This dealership keeps putting up a vehicle on their website but when asked to purchase it they either say the vehicle isn't available or want to add extraordinary extra charges to the online sale price More

by Pissed Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 26, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry to read this feedback. We strive to deliver a seamless and straightforward purchase experience, and it is never our intention to mislead or inconvenience our guests. We apologize for the lack of communication on behalf of our team and would be happy to speak with you directly to see what more we can do to address these concerns. If you are willing to discuss this further, please feel free to reach out. Thank you, Customer Care Team - (877)-811-9330

August 10, 2022

Dealership Rating
Employee Rating

Amazing services provided by all the staff, gave me a great deal. very happy with my purchase. More

by rjanaman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Your review is everything we hope to see! We're so glad our team delivered excellent service at a fantastic price. Thanks for choosing Eastchester Chrysler Jeep Dodge Ram!

August 03, 2022

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Employee Rating

Great place they work real fast wonderful customer service Now I find a new mechanic shop I will always go to them for services and to the future and hopefully one day I will be able to buy another ca More

by wilsonrobert590
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We're happy to hear you had a great experience with the Eastchester Chrysler Jeep Dodge Ram team. Thanks so much for the kudos and we look forward to seeing you again next time!

July 26, 2022

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Employee Rating

This is the worst experience I ever had as a client in any retailer store. 3 days talking on the phone with different people about a car lease, all of them absolutely unprepared and when I finally gave up More

by aqpsilva
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 29, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Andre, we're sorry we couldn't reach a deal and that you didn't have a better experience with our team. This isn't the feedback we want to hear, and we'll use it in an effort to improve. If you're willing to share any further detail that can illuminate where we fell short, please be in touch - we would be glad to connect and assist with your leasing needs however we can. Thank you, Customer Care Team - (877)-811-9330

May 20, 2022

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Employee Rating

Hey. Very friendly place. They helped me whit everything. From beginning Mr.Joseph Massiah was very nice .He did very good job. I recommend this place . L More

by m.staluszka1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lemar Davis

May 20, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to earn your recommendation. Thank you so much for shopping at Eastchester Chrysler Jeep Dodge Ram and taking time to post about your experience! We hope that your new vehicle is treating you well.

March 31, 2022

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Employee Rating

We purchased a few trucks from them and they have been nothing but great people to Us. More

by tonyp9383
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to have earned your continued business! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your awesome feedback. We look forward to working with you again in the future!

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