Randy Dronet

We are very grateful for your professionalism and service. I swore off dealerships before, but you all changed my mind. service. I swore off dealerships before, but you all changed my mind. More

by ashley_price85 Verified Customer Verified Customer

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Maybe in person transactions would be fine; minor issues could be detected and resolved on the spot. Even Internet business is fine, until customer "needs" an issue addressed. That's when everything apparen could be detected and resolved on the spot. Even Internet business is fine, until customer "needs" an issue addressed. That's when everything apparently becomes to difficult to deal with. Discrepancies evidently cannot (will not) be resolved with a customer once payments have been received and vehicle delivered. More

by frparsons2 Verified Customer Verified Customer

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Everyone was courteous from the time I pulled up ! The sales staff greeted me when I walked into the showroom . They were helpful when I asked questions. The entire experience was smooth. The sales staff greeted me when I walked into the showroom . They were helpful when I asked questions. The entire experience was smooth. More

by CSQUEZ Verified Customer Verified Customer

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The sale was ok no small talk and the finance guy was not much on conversation and personality maybe because we didn’t finance with them, but we gave good money for the truck and also sold us a package that much on conversation and personality maybe because we didn’t finance with them, but we gave good money for the truck and also sold us a package that we didn’t need or want and claimed they don’t sale without a package, they had the truck we wanted and we drove 200 miles to get it More

by tsmithwash Verified Customer Verified Customer

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Zach took good care of me and worked hard to make my purchase as simple and pleasant as possible. The transition from my truck to the new was a very smooth one thanks to Zach. Plus, the entire staff tre purchase as simple and pleasant as possible. The transition from my truck to the new was a very smooth one thanks to Zach. Plus, the entire staff treated me respectfully and ensured issues and requests regarding the vehicle were given appropriate attention. This dealership is top notch. Great team, personable, professional, and reasonable. More

by hauserdj369 Verified Customer Verified Customer

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Met my needs. Very welcoming dealership. Transaction was direct and to the point. Willing to compromise when appropriate to to do so. Very welcoming dealership. Transaction was direct and to the point. Willing to compromise when appropriate to to do so. More

by PAULGRIMES501 Verified Customer Verified Customer

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We found ourselves in sudden need of a vehicle in a rather short order of time. Tracy and Randy did everything quickly and timely to get us this car. They also showed a tremendous amount of patience th rather short order of time. Tracy and Randy did everything quickly and timely to get us this car. They also showed a tremendous amount of patience throughout the experience. Would highly recommend! More

by basscat71 Verified Customer Verified Customer

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Walter is excellent, he got me right into a new Camry with all of the options I was hoping for. I’m excited to have a reliable car and will definitely be going back to Silsbee Toyota the next time I get with all of the options I was hoping for. I’m excited to have a reliable car and will definitely be going back to Silsbee Toyota the next time I get a car. More

by Zach Verified Customer Verified Customer

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These folks were friendly and respectful of my time. They were transparent regarding our agreed upon terms and the overall experience was pleasant. They were transparent regarding our agreed upon terms and the overall experience was pleasant. More

by BODINE0 Verified Customer Verified Customer

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Tracy is absolutely amazing! She made the process easy and explained things in detail when needed. She is the best person I have ever worked with at a dealership. Every other ind She made the process easy and explained things in detail when needed. She is the best person I have ever worked with at a dealership. Every other individual at Silsbee Toyota was also great and very helpful. More

by smithbayleigh97 Verified Customer Verified Customer

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