Randy Brown
Randy Brown at Lynn Layton Ford

Randy Brown

Used Car Manager

Lynn Layton Ford

3300 U.S. 31
Decatur, AL 35603

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6 Reviews
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6 Reviews

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6 Reviews of Randy Brown

October 24, 2024

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Employee Rating

Bad customer relations on warranty vehicles and just crooked people to deal with the service and repair warranty on used vehicles is just a bucket of lines More

by larrycopeland02
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 24, 2024

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Employee Rating

My friend Jay thatch bought a vehicle there and paid for the warranty and the warranty isn't worth the paper it's written on. The salesmen and managers lied to him and he is a disabled man. Soon after he bo More

by larrycopeland02
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

February 25, 2024

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Employee Rating

I bought a car 5 years ago and almost had it paid off. Coolant leaked through out my engine. Something I couldn't control. I took it to ford for everything and they never said anything or any signs of it. More

by CLINTR3225
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 30, 2023

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The pick up service was both a surprise and a demonstration of fords awesome service ! More

by mattnelson1967
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2020

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Employee Rating

The Works package I have been doing business with Lynn Layton Ford for 10 years and they have the best Service Department in North Alabama. Brian, Joe and Skyler do an More

by jmtibbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 04, 2020

Lynn Layton Ford responded

Thank you so much for doing business with us for 10 years and we thank you for recommending our service department. Brian, Joe, and Skyler greatly appreciate you!

May 28, 2019

Dealership Rating

GREAT DEALER, SUPER SALES PERSON! AS ALWAYS, THEY HAVE A SUPER TEAM THAT TREATS YOU VERY FAIRLY AND I'M GLAD TO SAY I'M A REPEAT CUSTOMER BECAUSE OF THEIR TEAM! More

by JIM ERNEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

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